Abstract: Systems, apparatuses, and methods for providing support or service to a customer, such as a user of a service or product. The support or service may include one or more of assistance with operation, registration, configuration, trouble shooting, account creation, installation of software, replacement, repair, payment for services, and obtaining coverage under a warranty. A bootstrap code or other form of data is generated by a customer support provider and is transferred to the customer and used to authenticate the customer and enable access to securely stored contextual information regarding the device and/or identification information regarding the customer. The code may be provided by the customer support provider to a company and then provided to the customer.

Abstract: A method includes identifying a table within a first document. The method includes analyzing at least one of: a column heading in the table, a row heading in the table, and data in a cell in the table. The method includes determining, based on the analysis, that the table contains financial data classifiable according to a taxonomy. The method includes analyzing, by a classification component comprising at least one classification engine, at least one of a column heading in the table and a row heading in the table. The method includes generating, by the classification component, a classification suggestion for at least one element in the table, based on the analysis of the classification component.

Abstract: A method includes identifying a table within a first document. The method includes analyzing at least one of: a column heading in the table, a row heading in the table, and data in a cell in the table. The method includes determining, based on the analysis, that the table contains financial data classifiable according to a taxonomy. The method includes analyzing, by a classification component comprising at least one classification engine, at least one of a column heading in the table and a row heading in the table. The method includes generating, by the classification component, a classification suggestion for at least one element in the table, based on the analysis of the classification component.

Abstract: A navigable map database, stored on a computer-readable medium and used with a navigation application program, includes data which are spatially parcelized into a plurality of parcels. Associated with each of the plurality of parcels is a first index which associates the area represented by the data in the parcel with a plurality of sub-areas formed of the area. Also associated with each of the parcels is a second index associating each of the data in the parcel with at least one of the sub-areas. Further disclosed is a method for producing a navigable map database which is parcelized into a plurality of parcels, wherein each of the plurality of parcels includes a first index which associates the area represented by the data in the parcel with a plurality of sub-areas formed of the area and a second index associating each of the data in the parcel with at least one of the sub-areas.

Abstract: An improved method and system for storage of data that represent geographic features in a region. The data are organized into parcels each of which contains data that represent those geographic features that are located within a separate one of a plurality of rectangular areas into the region is divided. The method identifies linearly extending features that extend across multiple rectangular areas so that data representing the linearly extending feature can be included in each parcel that contains data that represents a rectangular area in which the linearly extending feature extends at least in part.

Abstract: A sophorolid produced by a method involving reacting a compound of formula I with a compound of formula II wherein R1 and R2 are H, C1-C18 alkyl, C3-C18 alkenyl, C3-C10 cycloalkyl, phenyl, or C1 through C18 acyl or alkoxycarbonyl, R1 and R2 are not both acyl, R3 is H, CH3, CH2-phenyl, CH2—C6H4—OH, CH2CO2H, CH2CH2CO2H, CH(CH3)2, CH2CH(CH3)2, CH(CH3)CH2CH3, CH2OH, CH(CH3)OH, CH2CH2CH2CH2NH2, CH2CH2CONH2, CH2CONH2, CH2—C3N2H3(histidine), CH2CH2CH2NHC(NH)NH2, CH2CH2SCH3, R2 and R3 may be joined in a ring, R4 is H, C1-C18 alkyl, C3-C18 alkenyl, C3-C10 cycloalkyl, or phenyl, n is 0-6, R5 and R6 are H, C1-C18 alkyl, C3-C18 alkenyl, C3-C10 cycloalkyl, or phenyl, and X is C1-C18 alkyl or C1-C18 alkenyl; optionally followed by acidolytic (treating with an acid) or hydrogenolytic deprotection (treating with a hydrogenolysis catalyst) which removes one of the groups R1 or R2 and replaces it with hydrogen.

Abstract: A method whereby a computing platform that uses geographic data that are spatially organized into parcels of a given size can specify a parcel block size larger than the given size. Thereafter, during runtime, the geographic data are accessed by the computing platform in groups of one or more parcels not larger than the parcel block size. According to one embodiment, at or after initialization of the computing platform, groupings of parcels corresponding to parcel blocks are determined. Each parcel block has a size larger than the maximum parcel size but not larger than a maximum parcel block size. Data identifying the groupings and the parcels corresponding thereto are stored on the computing platform and the data identifying the groupings and the parcels corresponding thereto are used to access all the parcels corresponding to a parcel block whenever geographic data in any one of the parcels are needed.

Abstract: Methods for the production of open-chained sophorolipids, involving cultivating a yeast capable of producing open-chained sophorolipids in a culture medium containing fatty acid alkyl esters, and glycerol or carbohydrates (e.g., glucose) or mixtures thereof; wherein at least about 60% of the sophorolipids produced are open-chained sophorolipids.

Abstract: A method and system for updating geographic databases used in systems that provide navigation-related features are disclosed. An original version of a geographic database is formed in which the data are organized into parcels. An updated version of the geographic database is formed that includes updated data. The updated version is organized into parcels so that the data in each parcel of the updated geographic database represent the same features that were represented in a corresponding one of the parcels of the original version. Incremental update transactions are formed that identify the differences between the parcels of data contained in the updated version of the geographic database relative to the parcels in the original version. The incremental update transactions are transmitted to the systems that provide navigation-related features where they are used to form updated parcels which are used in place of the corresponding parcels from the original version.

Abstract: A system and method are disclosed that allow a navigation system that uses a geographic database to also use the data in traffic messages broadcast by a traffic broadcast system. One aspect of a present system and method includes the formation, storage, and use of location reference data records in a geographic database used by a navigation system. These location reference data records identify certain other kinds of data records that represent physical geographic features, such as data records that represent segments of roads, as being associated with certain location reference numbers. These location reference records may be included in a geographic database installed in the vehicle or may be provided to vehicles via a wireless communication link.

Abstract: A method whereby a computing platform that uses geographic data that are spatially organized into parcels of a given size can specify a parcel block size larger than the given size. Thereafter, during runtime, the geographic data are accessed by the computing platform in groups of one or more parcels not larger than the parcel block size. According to one embodiment, at or after initialization of the computing platform, groupings of parcels corresponding to parcel blocks are determined. Each parcel block has a size larger than the maximum parcel size but not larger than a maximum parcel block size. Data identifying the groupings and the parcels corresponding thereto are stored on the computing platform and the data identifying the groupings and the parcels corresponding thereto are used to access all the parcels corresponding to a parcel block whenever geographic data in any one of the parcels are needed.

Abstract: A method whereby a computing platform that uses geographic data that are spatially organized into parcels of a given size can specify a parcel block size larger than the given size. Thereafter, during runtime, the geographic data are accessed by the computing platform in groups of one or more parcels not larger than the parcel block size. According to one embodiment, at or after initialization of the computing platform, groupings of parcels corresponding to parcel blocks are determined. Each parcel block has a size larger than the maximum parcel size but not larger than a maximum parcel block size. Data identifying the groupings and the parcels corresponding thereto are stored on the computing platform and the data identifying the groupings and the parcels corresponding thereto are used to access all the parcels corresponding to a parcel block whenever geographic data in any one of the parcels are needed.

Abstract: A navigable map database, stored on a computer-readable medium and used with a navigation application program, includes data which are spatially parcelized into a plurality of parcels. Associated with each of the plurality of parcels is a first index which associates the area represented by the data in the parcel with a plurality of sub-areas formed of the area. Also associated with each of the parcels is a second index associating each of the data in the parcel with at least one of the sub-areas. Further disclosed is a method for producing a navigable map database which is parcelized into a plurality of parcels, wherein each of the plurality of parcels includes a first index which associates the area represented by the data in the parcel with a plurality of sub-areas formed of the area and a second index associating each of the data in the parcel with at least one of the sub-areas.

Abstract: A geographic database for use with a navigation application program that provides navigation features to an end-user. The geographic database includes a plurality of data records of a first type and a plurality of data records of a second type. The plurality of records of the first type are organized into a plurality of parcels, each of which includes a plurality of data records of the first type and the plurality of records of the second type are organized into a plurality of parcels, each of which includes a plurality of data records of the second type. The parcels of data records of the first type are interleaved with the parcels of data records of the second type. This interleaving enables navigation functions that use these different types to access these different types more quickly and efficiently, thereby enhancing navigation system performance.

Abstract: A system and method are disclosed that allow a navigation system that uses a geographic database to also use the data in traffic messages broadcast by a traffic broadcast system. One aspect of a present system and method includes the formation, storage, and use of location reference data records in a geographic database used by a navigation system. These location reference data records identify certain other kinds of data records that represent physical geographic features, such as data records that represent segments of roads, as being associated with certain location reference numbers. These location reference records may be included in a geographic database installed in the vehicle or may be provided to vehicles via a wireless communication link.

Abstract: A geographic database for use with a navigation application program that provides navigation features to an end-user. The geographic database includes a plurality of data records of a first type and a plurality of data records of a second type. The plurality of records of the first type are organized into a plurality of parcels, each of which includes a plurality of data records of the first type and the plurality of records of the second type are organized into a plurality of parcels, each of which includes a plurality of data records of the second type. The parcels of data records of the first type are interleaved with the parcels of data records of the second type. This interleaving enables navigation functions that use these different types to access these different types more quickly and efficiently, thereby enhancing navigation system performance.

Abstract: A system and method are disclosed that allow a navigation system that uses a geographic database to also use the data in traffic messages broadcast by a traffic broadcast system. One aspect of a present system and method includes the formation, storage, and use of location reference data records in a geographic database used by a navigation system. These location reference data records identify certain other kinds of data records that represent physical geographic features, such as data records that represent segments of roads, as being associated with certain location reference numbers. These location reference records may be included in a geographic database installed in the vehicle or may be provided to vehicles via a wireless communication link.

Abstract: An improved method and system that provides for a data access interface layer in a navigation system. The navigation system is of the type that includes a navigation application software program that provides navigating features to a user of the system and a geographic database stored on a computer-readable storage medium wherein the geographical database includes information relating to the geographical region about which the navigation system provides the navigation features to the user. The data access interface layer is preferably stored in the navigation system as a library of software functions. The data access interface layer operates in conjunction with the navigation system application software. The data access interface layer isolates the navigation application software from the geographic data which are stored on the storage medium. The data access interface layer intercepts requests by the navigation application software for geographic data.

Abstract: A system and method for storing data to represent other-than-straight map features in a computer-readable geographic database for use in a navigation system. For geographic features that are other-than-straight, a curve generated by a computable function is fitted to an image of the other-than-straight map feature. The computable function may be a polynomial equation whose shape is defined by its coefficients. In one embodiment, the polynomial equation is a type of spline curve, in particular a Bezier curve whose shape is defined by control points. The coefficients of the polynomial equation are associated with data representing the other-than-straight feature. In the case in which the polynomial equation is a Bezier curve, the control points for generating the Bezier curve are associated with the data representing the other-than-straight feature. These control points are stored in the geographic database and are used in displaying the other-than-straight geographic feature.

Abstract: A method and system for supporting alternative names of geographic locations with a navigation application program that uses a geographic database stored on a computer-readable medium. The alternative names of geographic locations include names in a plurality of different languages. Included are one or more language filters. Each of the one or more language filters associates the data records in the geographic database that are used as names for geographic locations with one or more of the plurality of different languages. A routine uses the one or more language filters so that the navigation application program can use names for geographic locations that are valid in an access language selected from among the plurality of different languages.