Patents by Inventor Richard Daniel Graham

Richard Daniel Graham has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11912407
    Abstract: Unmanned vehicles may be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may accomplish tasks by breaking out into sub-drones, re-grouping itself, changing form, or re-orienting its sensors.
    Type: Grant
    Filed: June 14, 2022
    Date of Patent: February 27, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Kade Scott, Snehal Desai, Richard Daniel Graham, Matthew Flachsbart
  • Patent number: 11915255
    Abstract: Systems and methods receive contextual data related to spending as well as spending data. Correlations are determined to explain variables that influence spending amounts or rates. Systems and methods can collect user spending context data associated with a user, generate spending correlations between variables of the user spending context data, determine a next event based on at least one of the location data and the relationship data, and generate a next event value for the next event having at least a subset of the variables.
    Type: Grant
    Filed: March 16, 2020
    Date of Patent: February 27, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Ruthie Lyle, Matthew C. Reedy, Jeanie Graciela Lopez, Paula Ann Whittington
  • Patent number: 11860645
    Abstract: Unmanned vehicles can be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may be used to survey a property in response to or in anticipation of a threat. For example, an unmanned vehicle may analyze information about the property and based on the information deter theft of items on the property.
    Type: Grant
    Filed: June 13, 2022
    Date of Patent: January 2, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Kade Scott, Matthew Flachsbart
  • Patent number: 11853058
    Abstract: A system may include one or more sensors configured to acquire data associated with a driver of a vehicle and a processor. The processor may receive the data and determine whether the data is within a baseline data associated with expected behavior of the driver. The processor may then control one or more operations of the vehicle in response to the data being outside the baseline data.
    Type: Grant
    Filed: July 28, 2022
    Date of Patent: December 26, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Kade L. Scott, Benjamin D. Ethington, Richard Daniel Graham, Matthew T. Flachsbart
  • Patent number: 11792313
    Abstract: A system and method of using an intelligent voice assistant to assist a user is described. The intelligent voice assistant includes a voice module to control speech functionality and one or more other modules that provide a variety of other assistance, including a document explanation module, a push content module, a call connection module, or an enhanced assistant module. The modules may be configured as applications that are downloaded to the intelligent voice assistant and used to provide various assistance to the user to explain documents, pay bills, call a customer service representative, navigate to a target view on an application of a user device, or retrieve diagnostic data for sensors in communication with the intelligent voice assistant.
    Type: Grant
    Filed: September 28, 2022
    Date of Patent: October 17, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Ruthie D. Lyle
  • Patent number: 11688278
    Abstract: Unmanned vehicles can be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may be used to direct vehicle traffic in response to a vehicular accident. For example, an unmanned vehicle may analyze information about the accident scene and based on the information direct traffic near the accident scene.
    Type: Grant
    Filed: December 17, 2020
    Date of Patent: June 27, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Bradly Jay Billman
  • Patent number: 11503146
    Abstract: A system and method for making a call to a service provider on behalf of a user is disclosed. The system and method include using an intelligent voice assistant to call the service provider and having the intelligent voice assistant navigate an interactive voice response system to reach a representative. The system and method also include using the intelligent voice assistant to reconnect a user with a representative after an interrupted call.
    Type: Grant
    Filed: January 13, 2021
    Date of Patent: November 15, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Ruthie D. Lyle
  • Patent number: 11435740
    Abstract: A system may include one or more sensors configured to acquire data associated with a driver of a vehicle and a processor. The processor may receive the data and determine whether the data is within a baseline data associated with expected behavior of the driver. The processor may then control one or more operations of the vehicle in response to the data being outside the baseline data.
    Type: Grant
    Filed: February 6, 2020
    Date of Patent: September 6, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Kade L. Scott, Benjamin D. Ethington, Richard Daniel Graham, Matthew T. Flachsbart
  • Patent number: 11392145
    Abstract: Unmanned vehicles can be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may be used to survey a property in response to or in anticipation of a threat. For example, an unmanned vehicle may analyze information about the property and based on the information deter theft of items on the property.
    Type: Grant
    Filed: November 7, 2019
    Date of Patent: July 19, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Kade Scott, Matthew Flachsbart
  • Patent number: 11372400
    Abstract: Unmanned vehicles may be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may accomplish tasks by breaking out into sub-drones, re-grouping itself, changing form, or re-orienting its sensors.
    Type: Grant
    Filed: September 27, 2018
    Date of Patent: June 28, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Kade Scott, Snehal Desai, Richard Daniel Graham, Matthew Flachsbart
  • Patent number: 11347525
    Abstract: A system and method for controlling the content of a user device in response to an audible request is disclosed. The system and method include an intelligent voice assistant that can control viewable content of the user device in response to a user's request. The system and method can also be used to sync content between a user and a service representative when either the user or service representative make an audible request to sync content.
    Type: Grant
    Filed: January 13, 2021
    Date of Patent: May 31, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Ruthie D. Lyle
  • Patent number: 11290753
    Abstract: Systems, methods, and computer products provide techniques handling media data based on triggers. A video portion of a first stream and an audio portion of a second stream can be merged based on correlation of the streams and quality analyses of the respective video and audio portions. A variety of triggers can be identified and utilized to determine the use or playback of streams.
    Type: Grant
    Filed: December 1, 2020
    Date of Patent: March 29, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Matthew T. Flachsbart, Richard Daniel Graham
  • Patent number: 11145289
    Abstract: A system and method for providing an audible explanation of documents upon request is disclosed. The system and method use an intelligent voice assistant that can receive audible requests for document explanations. The intelligent voice assistant can retrieve document summary information and provide an audible response explaining key points of the document.
    Type: Grant
    Filed: May 7, 2019
    Date of Patent: October 12, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Ruthie D. Lyle
  • Patent number: 10972607
    Abstract: A system and method for supporting a service representative during a call with a user is disclosed. The system and method include using an intelligent voice assistant to monitor the call between the user and representative. The intelligent voice assistant may provide suggested actions when detecting a request from the user or service representative. The intelligent voice assistant can provide transcripts, call logs and/or call summary information to the service representative or user. The intelligent voice assistant can monitor a user's environment and speech to determine a stress level and/or user sentiment.
    Type: Grant
    Filed: May 7, 2019
    Date of Patent: April 6, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Ruthie D. Lyle
  • Patent number: 10949228
    Abstract: A system and method for controlling the content of a user device in response to an audible request is disclosed. The system and method include an intelligent voice assistant that can control viewable content of the user device in response to a user's request. The system and method can also be used to sync content between a user and a service representative when either the user or service representative make an audible request to sync content.
    Type: Grant
    Filed: May 7, 2019
    Date of Patent: March 16, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Ruthie D. Lyle
  • Patent number: 10924599
    Abstract: A system and method for making a call to a service provider on behalf of a user is disclosed. The system and method include using an intelligent voice assistant to call the service provider and having the intelligent voice assistant navigate an interactive voice response system to reach a representative. The system and method also include using the intelligent voice assistant to reconnect a user with a representative after an interrupted call.
    Type: Grant
    Filed: March 12, 2020
    Date of Patent: February 16, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Ruthie D. Lyle
  • Patent number: 10891856
    Abstract: Unmanned vehicles can be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may be used to direct vehicle traffic in response to a vehicular accident. For example, an unmanned vehicle may analyze information about the accident scene and based on the information direct traffic near the accident scene.
    Type: Grant
    Filed: December 29, 2016
    Date of Patent: January 12, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Bradly Jay Billman
  • Patent number: 10887628
    Abstract: Systems and methods include handling media data based on triggers. Media data includes livestream audiovisual data. Media data or portions thereof are categorized to assist with defining or executing triggers.
    Type: Grant
    Filed: April 26, 2017
    Date of Patent: January 5, 2021
    Assignee: United Services Automobile Services (USAA)
    Inventors: Matthew T Flachsbart, Richard Daniel Graham
  • Patent number: 10659585
    Abstract: A system and method for making a call to a service provider on behalf of a user is disclosed. The system and method include using an intelligent voice assistant to call the service provider and having the intelligent voice assistant navigate an interactive voice response system to reach a representative. The system and method also include using the intelligent voice assistant to reconnect a user with a representative after an interrupted call.
    Type: Grant
    Filed: May 7, 2019
    Date of Patent: May 19, 2020
    Assignee: United States Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Ruthie D. Lyle
  • Patent number: 10599143
    Abstract: A system may include one or more sensors configured to acquire data associated with a driver of a vehicle and a processor. The processor may receive the data and determine whether the data is within a baseline data associated with expected behavior of the driver. The processor may then control one or more operations of the vehicle in response to the data being outside the baseline data.
    Type: Grant
    Filed: January 12, 2018
    Date of Patent: March 24, 2020
    Assignee: United Services Automobile Association (USAA)
    Inventors: Kade L. Scott, Benjamin D. Ethington, Richard Daniel Graham, Matthew T. Flachsbart