Abstract: The present invention provides a system and method for establishing and controlling communication services within a multiple occupant facility without requiring individual occupant users to have a PBX. The system involves transmitting external communications from a communication service provider to a computer within the multiple occupant facility and connecting the computer to each individual user's communication device as segregated by occupant group. The computer is programmed to be able to establish, modify, and deactivate service to each communication device as required.