Patents by Inventor Richard Falcone
Richard Falcone has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20170264753Abstract: Systems and methods which detect unauthorized, impermissible, or otherwise undesired call activity through the use of one or more third-party databases are shown. For example, a controlled environment facility information management system may access a database external thereto, such as a victim notification database, which is created and maintained by a third party unrelated to the controlled environment facility. Such third-party database access may be accomplished at the point of call validation or caller verification for determining the treatment of the call (e.g., allowed, blocked, allowed with limitations, etcetera). Such call treatment determinations may be made with respect a particular prisoner or other resident of the controlled environment facility making the call, may be made with respect to all calls made from a particular controlled environment facility, may be made with respect to a group of controlled environment facilities, etcetera.Type: ApplicationFiled: April 21, 2017Publication date: September 14, 2017Applicant: Securus Technologies, Inc.Inventors: Robert L. Rae, John J. Viola, Richard Falcone
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Patent number: 9654620Abstract: Systems and methods which detect unauthorized, impermissible, or otherwise undesired call activity through the use of one or more third party databases are shown. For example, a controlled environment facility information management system may access a database external thereto, such as a victim notification database, which is created and maintained by a third party unrelated to the controlled environment facility. Such third party database access may be accomplished at the point of call validation or caller verification for determining the treatment of the call (e.g., allowed, blocked, allowed with limitations, etcetera). Such call treatment determinations may be made with respect a particular prisoner or other resident of the controlled environment facility making the call, may be made with respect to all calls made from a particular controlled environment facility, may be made with respect to a group of controlled environment facilities, etcetera.Type: GrantFiled: December 30, 2011Date of Patent: May 16, 2017Assignee: Securus Technologies, Inc.Inventors: Robert L. Rae, John J. Viola, Richard Falcone
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Publication number: 20170098204Abstract: Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality for establishing an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least distant deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility or to interact with the individual. During such calls a deposit request may be made and the deposit accepted.Type: ApplicationFiled: October 12, 2016Publication date: April 6, 2017Applicant: Securus Technologies, Inc.Inventors: Michael D. Rodgers, Mikel Richards, Stuart Rosenfield, Richard Falcone, John J. Viola, Lee R. Johnson, Luke Keiser
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Patent number: 9135623Abstract: Systems and methods which determines the likelihood that a calling (or in some cases the called) user will pay for a particular auxiliary service are described. A system of an embodiment considers the user's credit risk and his/her propensity to pay, when deciding if the user is eligible for a particular auxiliary service. A methodology used for determining propensity to pay for an auxiliary service according to embodiments is independent from a determination of propensity to pay for a basic calling service. Thus, the criteria used, and the weight given to each criteria, for determining eligibility for auxiliary services can be different from the criteria and criteria weight used for basic communication connections.Type: GrantFiled: November 11, 2013Date of Patent: September 15, 2015Assignee: Securus Technologies, Inc.Inventors: Michelle Johnson, Stuart Rosenfield, Richard Falcone
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Publication number: 20150088779Abstract: Embodiments provide an integrated real-time, customer-company process that materially improves the end-to-end customer experience for delivery of products and services. The invention enables more efficient management of a company's supply-demand relationship, unit costs, and return on investment. Example embodiments are directed to an inter-related, customer-company management process for a food delivery business. A process on an intelligent, processor-based platform provides an improved end-to-end customer experience, for example, by reducing wait times and using convenient payment options so that customer does not need to handle money. The process further enables a food truck operator to more efficiently manage the business, both at a single site and across multiple sites. There is a substantial, real-time interdependency between the customers and the food truck operator.Type: ApplicationFiled: September 25, 2013Publication date: March 26, 2015Inventors: Richard Falcone, John J. Viola, Dennis J. Reinhold
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Publication number: 20140330739Abstract: Systems and methods for delivering items to customers are disclosed. In one embodiment, an initial delivery schedule is established. The delivery schedule comprises a plurality of slots representing delivery times and delivery locations for the customers, wherein the slots are assigned as a result of a collaborative process. A set of pre-selected additional customers are identified for possible scheduling of any open slot. In real-time, additional slots in the initial delivery schedule are automatically identified. The additional slots represent a capacity to provide the item to one or more additional customers. One or more target customers are contacted to fill the additional slots. The target customers are automatically selected from the set of pre-selected additional customers based upon a target customer location relative to delivery locations associated with the slots adjacent to the additional slot. Customers may also pick up items from a delivery vehicle parked at a centralized location.Type: ApplicationFiled: September 8, 2013Publication date: November 6, 2014Applicant: Gruppo Due Mondi, Inc.Inventors: Richard Falcone, John J. Viola, Dennis J. Reinhold
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Publication number: 20140330738Abstract: Systems and methods for delivering items to customers are disclosed. In one embodiment, an initial delivery schedule is established. The delivery schedule comprises a plurality of slots representing delivery times and delivery locations for the customers, wherein the slots are assigned as a result of a collaborative process. A set of pre-selected additional customers are identified for possible scheduling of any open slot. In real-time, additional slots in the initial delivery schedule are automatically identified. The additional slots represent a capacity to provide the item to one or more additional customers. One or more target customers are contacted to fill the additional slots. The target customers are automatically selected from the set of pre-selected additional customers based upon a target customer location relative to delivery locations associated with the slots adjacent to the additional slot. Customers may also pick up items from a delivery vehicle parked at a centralized location.Type: ApplicationFiled: May 1, 2013Publication date: November 6, 2014Applicant: Gruppo Due Mondi, Inc.Inventors: Richard Falcone, John J. Viola, Dennis J. Reinhold
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Publication number: 20140172709Abstract: Systems and methods which determines the likelihood that a calling (or in some cases the called) user will pay for a particular auxiliary service are described. A system of an embodiment considers the user's credit risk and his/her propensity to pay, when deciding if the user is eligible for a particular auxiliary service. A methodology used for determining propensity to pay for an auxiliary service according to embodiments is independent from a determination of propensity to pay for a basic calling service. Thus, the criteria used, and the weight given to each criteria, for determining eligibility for auxiliary services can be different from the criteria and criteria weight used for basic communication connections.Type: ApplicationFiled: November 11, 2013Publication date: June 19, 2014Applicant: SECURUS TECHNOLOGIES, INC.Inventors: Michelle L. Polozola, Stuart Rosenfield, Richard Falcone
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Patent number: 8670533Abstract: Dissemination of information from a controlled environment facility employs facility information management functionality managing resident information and facility information, and call manager functionality selectively providing at least a portion of the resident information and/or the facility information to an outside party and/or professionals associated with the facility in an automated manner. The invention may employ outgoing IVR functionality to provide select portions of the resident information to appropriate professionals at the time of intake of a new resident. The invention may conduct a reverse auction among professionals offering a particular good or service, manage information related to providers of services or goods for residents of a facility, provide an outside party this information including results of a reverse auction, and notify a selected provider of selection of that provider by the outside party to provide goods or services for a resident.Type: GrantFiled: June 6, 2007Date of Patent: March 11, 2014Assignee: Securus Technologies, Inc.Inventors: Rajesh R. Hingoranee, Richard Falcone, Michelle L. Polozola, Luke Keiser, Marc Hite, Lee R. Johnson, LeAnn Estes Hoffman
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Patent number: 8583527Abstract: Systems and methods which determines the likelihood that a calling (or in some cases the called) user will pay for a particular auxiliary service are described. A system of an embodiment considers the user's credit risk and his/her propensity to pay, when deciding if the user is eligible for a particular auxiliary service. A methodology used for determining propensity to pay for an auxiliary service according to embodiments is independent from a determination of propensity to pay for a basic calling service. Thus, the criteria used, and the weight given to each criteria, for determining eligibility for auxiliary services can be different from the criteria and criteria weight used for basic communication connections.Type: GrantFiled: August 3, 2012Date of Patent: November 12, 2013Assignee: Securus Technologies, Inc.Inventors: Michelle L. Polozola, Stuart Rosenfield, Richard Falcone
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Publication number: 20120296807Abstract: Systems and methods which determines the likelihood that a calling (or in some cases the called) user will pay for a particular auxiliary service are described. A system of an embodiment considers the user's credit risk and his/her propensity to pay, when deciding if the user is eligible for a particular auxiliary service. A methodology used for determining propensity to pay for an auxiliary service according to embodiments is independent from a determination of propensity to pay for a basic calling service. Thus, the criteria used, and the weight given to each criteria, for determining eligibility for auxiliary services can be different from the criteria and criteria weight used for basic communication connections.Type: ApplicationFiled: August 3, 2012Publication date: November 22, 2012Applicant: SECURUS TECHNOLOGIES, INC.Inventors: Michelle L. Polozola, Stuart Rosenfield, Richard Falcone
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Patent number: 8255300Abstract: Systems and methods which determines the likelihood that a calling (or in some cases the called) user will pay for a particular auxiliary service are described. A system of an embodiment considers the user's credit risk and his/her propensity to pay, when deciding if the user is eligible for a particular auxiliary service. A methodology used for determining propensity to pay for an auxiliary service according to embodiments is independent from a determination of propensity to pay for a basic calling service. Thus, the criteria used, and the weight given to each criteria, for determining eligibility for auxiliary services can be different from the criteria and criteria weight used for basic communication connections.Type: GrantFiled: May 17, 2007Date of Patent: August 28, 2012Assignee: Securus Technologies, Inc.Inventors: Michelle L. Polozola, Stuart Rosenfield, Richard Falcone
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Patent number: 8180028Abstract: Disclosed are systems and methods which allow a calling party to store messages for a called party even if the called party does not already have message storage facilities, provided the calling party and/or called party meet certain parameters. Delivery of the message is controlled by the called party and may require the called party to agree to pay for the message delivery service. In a further embodiment, a call processing system is operable to screen outgoing calls from various callers according to a first set of criteria and if a call is not completed to a called party a second set of criteria is used to determine if a message can be stored awaiting retrieval by the called party. If desired, a return message from a called party to a calling party can be stored.Type: GrantFiled: February 4, 2009Date of Patent: May 15, 2012Assignee: Securus Technologies, Inc.Inventors: Richard Falcone, Randy Hoffman, John J. Viola, Michelle L. Mitchell, Robert Mudd
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Publication number: 20120099716Abstract: Systems and methods which detect unauthorized, impermissible, or otherwise undesired call activity through the use of one or more third party databases are shown. For example, a controlled environment facility information management system may access a database external thereto, such as a victim notification database, which is created and maintained by a third party unrelated to the controlled environment facility. Such third party database access may be accomplished at the point of call validation or caller verification for determining the treatment of the call (e.g., allowed, blocked, allowed with limitations, etcetera). Such call treatment determinations may be made with respect a particular prisoner or other resident of the controlled environment facility making the call, may be made with respect to all calls made from a particular controlled environment facility, may he made with respect to a group of controlled environment facilities, etcetera.Type: ApplicationFiled: December 30, 2011Publication date: April 26, 2012Applicant: SECURUS TECHNOLOGIES, INC.Inventors: Robert L. Rae, John J. Viola, Richard Falcone
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Publication number: 20120059760Abstract: Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.Type: ApplicationFiled: November 10, 2011Publication date: March 8, 2012Applicant: Securus Technologies, Inc.Inventors: Stuart Rosenfield, Richard Falcone, John J. Viola, Lee R. Johnson
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Patent number: 8098804Abstract: Systems and methods which detect unauthorized, impermissible, or otherwise undesired call activity through the use of one or more third party databases are shown. For example, a controlled environment facility information management system may access a database external thereto, such as a victim notification database, which is created and maintained by a third party unrelated to the controlled environment facility. Such third party database access may be accomplished at the point of call validation or caller verification for determining the treatment of the call (e.g., allowed, blocked, allowed with limitations, etcetera). Such call treatment determinations may be made with respect a particular prisoner or other resident of the controlled environment facility making the call, may be made with respect to all calls made from a particular controlled environment facility, may be made with respect to a group of controlled environment facilities, etcetera.Type: GrantFiled: November 22, 2006Date of Patent: January 17, 2012Assignee: Securus Technologies, Inc.Inventors: Robert L. Rae, John J. Viola, Richard Falcone
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Patent number: 8065213Abstract: Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.Type: GrantFiled: December 23, 2009Date of Patent: November 22, 2011Assignee: Securus Technologies, Inc.Inventors: Stuart Rosenfield, Richard Falcone, John J Viola, Lee R. Johnson
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Patent number: 7860226Abstract: Disclosed are systems and methods which provide techniques providing account setup, management and transaction authorization determinations in real-time using transaction interrupt messaging. Embodiments preferably take into consideration the quality of one or more parties to the transaction and the means by which charges may be rendered to them when making account setup, management, and/or transaction authorization determinations. Accordingly, transactions, such as collect calls, meeting at least some minimal risk threshold may be completed on a first call attempt, even where a pre-arranged billing agreement or other business relationship is not previously in place.Type: GrantFiled: March 21, 2006Date of Patent: December 28, 2010Assignee: Securus Technologies, Inc.Inventors: Richard Falcone, Robert Mudd, Timothy J. Murphy, Jimmie Jones, Jr., Marc Hite, Luke Keiser, Bruce Cooper, Michelle L. Polozola, Randy Hoffman
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Publication number: 20100100479Abstract: Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.Type: ApplicationFiled: December 23, 2009Publication date: April 22, 2010Applicant: Evercom Systems, Inc.Inventors: Stuart Rosenfield, Richard Falcone, John J. Viola, Lee R. Johnson
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Patent number: 7698182Abstract: A system and method for optimizing profitability is provided disclosing an intelligent customer scoring system (iCSS) for receiving a telephone number and transaction request. When the iCSS receives an initial transaction request, it accesses local information related to the number to predict a real-time initial customer score, wherein the requested initial transaction is allowed in real-time based on a comparison of the initial customer score, an expected profitability of the transaction, and a predetermined threshold level. The iCSS accesses information related to the number and the profitability of the transactions to refine the customer score. When the iCSS receives a subsequent transaction request, it is allowed or denied by comparing the refined customer score and expected profitability with the predetermined threshold.Type: GrantFiled: April 29, 2002Date of Patent: April 13, 2010Assignee: Evercom Systems, Inc.Inventors: Richard Falcone, Keith S. Kelson, Jeremy W. Duke, Lee R. Johnson, Robert E. Sullivan, Randy W. Hoffman