Patents by Inventor Richard H. Case

Richard H. Case has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for analyzing procurement decisions and customer satisfaction
    Patent number: 5734890
    Abstract: A decision tool and method are provided for analyzing a decision among at least two alternatives based upon a plurality of criteria. The decision tool and method allow decision table data collected from a plurality of decision makers to be accurately aggregated, compared, and disaggregated. The decision tool and method also allow for generation of a prioritized list of areas where action can have maximum impact in the mind of decision makers. This may provide a guide for optimal allocation of resources to influence the outcome of a decision. An evaluation tool and method may be used to evaluate and improve customer satisfaction based upon a similar prioritized list.
    Type: Grant
    Filed: August 22, 1995
    Date of Patent: March 31, 1998
    Assignee: Gartner Group
    Inventors: Richard H. Case, David Stein