Patents by Inventor Richard J. Graham

Richard J. Graham has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20250039111
    Abstract: Disclosed in some examples are methods, systems, and machine-readable mediums which provide for an agent support application with a plurality of plug-in communication support assistants. Each of the plurality of plug-in communication support assistants monitors communications between the agents and customers for different conversational triggers. Conversational triggers may be any conversation, either by the agent or the customer, that the communication support assistant is trained to detect. Upon detecting one of these conversational triggers, the plug-in communication support assistant provides one or more suggestions to the agent.
    Type: Application
    Filed: October 16, 2024
    Publication date: January 30, 2025
    Inventors: Kimarie Pike Matthews, Richard Castanho, Germaine S. Chee, Robin J. Cusimano, Brett D. Ehrlich, Tyua Larsen Fraser, Colleen Reardon Graham, Gregory Scott Hill, James W. Pedersen, Timothy J. Shipman
  • Patent number: 7166379
    Abstract: A technique that is usable with a fuel cell stack includes providing a fuel flow to the stack, changing the fuel flow and observing a response of at least one cell voltage of the stack to the change in the fuel flow. An efficiency of the stack is regulated based on the observation.
    Type: Grant
    Filed: November 7, 2003
    Date of Patent: January 23, 2007
    Assignee: Plug Power Inc.
    Inventors: Ryan Hallum, Eric Kueckels, Richard J. Graham, Adam Solodow, Mark Torpey, Arne Ballantine, Chris Comi
  • Patent number: 7166378
    Abstract: A technique that is usable with a fuel cell stack includes providing a fuel flow to the stack, changing the fuel flow and observing a response of at least one cell voltage of the stack to the change in the fuel flow. An efficiency of the stack is regulated based on the observation.
    Type: Grant
    Filed: November 7, 2003
    Date of Patent: January 23, 2007
    Assignee: Plug Power Inc.
    Inventors: Ryan Hallum, Eric Kueckels, Richard J. Graham, Adam Solodow, Mark Torpey, Arne Ballantine, Chris Comi
  • Publication number: 20040101719
    Abstract: A technique that is usable with a fuel cell stack includes providing a fuel flow to the stack, changing the fuel flow and observing a response of at least one cell voltage of the stack to the change in the fuel flow. An efficiency of the stack is regulated based on the observation.
    Type: Application
    Filed: November 7, 2003
    Publication date: May 27, 2004
    Inventors: Ryan Hallum, Eric Kueckels, Richard J. Graham, Adam Solodow, Mark Torpey, Arne Ballantine, Chris Comi
  • Publication number: 20040091756
    Abstract: A technique that is usable with a fuel cell stack includes providing a fuel flow to the stack, changing the fuel flow and observing a response of at least one cell voltage of the stack to the change in the fuel flow. An efficiency of the stack is regulated based on the observation.
    Type: Application
    Filed: November 7, 2003
    Publication date: May 13, 2004
    Inventors: Ryan Hallum, Eric Kueckels, Richard J. Graham, Adam Solodow, Mark Torpey, Arne Ballantine, Chris Comi
  • Patent number: 6650968
    Abstract: A technique that is usable with a fuel cell stack includes providing a fuel flow to the stack, changing the fuel flow and observing a response of at least one cell voltage of the stack to the change in the fuel flow. An efficiency of the stack is regulated based on the observation.
    Type: Grant
    Filed: December 27, 2000
    Date of Patent: November 18, 2003
    Assignee: Plug Power Inc.
    Inventors: Ryan Hallum, Eric Kueckels, Richard J. Graham, Adam Solodow, Mark Torpey, Arne Ballantine, Chris Comi
  • Publication number: 20020081466
    Abstract: A technique that is usable with a fuel cell stack includes providing a fuel flow to the stack, changing the fuel flow and observing a response of at least one cell voltage of the stack to the change in the fuel flow. An efficiency of the stack is regulated based on the observation.
    Type: Application
    Filed: December 27, 2000
    Publication date: June 27, 2002
    Inventors: Ryan Hallum, Eric Kueckels, Richard J. Graham, Adam Solodow, Mark Torpey, Arne Ballantine, Chris Comi