Abstract: A system and method that enables a calling party to change the content of previously recorded voice mail messages by receiving telephone calls and comparing an incoming caller ID with all caller IDs stored in a database. If the caller ID matches, then the calling party is presented with a menu of options. The menu may include listening to the previous message, deleting the previous message, modifying the previous message and/or recording a new message. A user can change or modify a previously recorded message and determine whether the message has been received by the called party, thus providing a more flexible interface for leaving messages.

Abstract: A system and method that enables a calling party to verify delivery and/or cancel stored facsimiles. This advance is achieved by a voice mail system that receives incoming telephone calls and compares an incoming caller ID with caller ID's stored in conjunction with previous faxes. If a caller ID of the incoming call matches a caller ID in the database, (i.e., the calling party has previously left a fax) then the calling party is presented with a menu of options. The menu may include determining whether the called party has accessed the voice mail system but did not print or delete the fax message, and if the fax has not already been deleted, the calling party may delete the fax.