Abstract: Systems and methods for establishing a communications session among end-points are shown and described. The method can include receiving, from a client computing device at a gateway computing device, a request to establish a communication session with an end-point, the client computing device executing a program that locates address information for the end-point within application output displayed at the client computing device and forwarding at least a portion of the received request to a private branch exchange in communication the gateway computing device, the at least a portion of the received request including the address information of the end-point and address information associated with an end-user of the client computing device.

Abstract: Systems and methods for establishing a communication session are shown and described. The method can include determining the status of a pointing device associated with the computing device, initiating a plurality of application window handler routines at the client computing device when the status of the pointing device is substantially idle, and selecting one of the plurality of application window handler routines to operate on the application output. The method can also include identifying a pattern within the application output, associating a function with the identified pattern, and executing the function in response to a predetermined input received by an input device associated with the computing device.

Abstract: Systems and methods for establishing a communications session among end-points are shown and described. The method can include receiving, from a client computing device at a gateway computing device, a request to establish a communication session with an end-point, the client computing device executing a program that locates address information for the end-point within application output displayed at the client computing device and forwarding at least a portion of the received request to a private branch exchange in communication the gateway computing device, the at least a portion of the received request including the address information of the end-point and address information associated with an end-user of the client computing device.

Abstract: Systems and methods for locating contact information are shown and described. The method can include receiving an instruction to locate a portion of contact information stored in the one or more directories of the computing device and initiating a plurality of directory handler routines at the computing device. Each directory handler routine can be associated with a specific one of the directories of the computing device. The method also includes traversing one or more of the directories resident at the computing device with the associated directory handler routine and locating the contact information stored in the one or more directories. Also, the method includes aggregating the located contact information and displaying the aggregated contact information at the computing device.