Abstract: Drone inspection of an undifferentiated surface using a reference image is disclosed. A plurality of images of a surface of a structure are analyzed to identify at least one image that depicts a feature in a portion of the surface based on a feature criterion, the plurality of images being generated by a drone comprising a camera, each image depicting a corresponding portion of the surface, and at least some of the images depicting the corresponding portion of the surface and a portion of a reference image. A location on the surface that corresponds to the at least one image is determined based on a depiction of the reference image in an image of the plurality of images.

Abstract: Drone inspection of an undifferentiated surface using a reference image is disclosed. A plurality of images of a surface of a structure are analyzed to identify at least one image that depicts a feature in a portion of the surface based on a feature criterion, the plurality of images being generated by a drone comprising a camera, each image depicting a corresponding portion of the surface, and at least some of the images depicting the corresponding portion of the surface and a portion of a reference image. A location on the surface that corresponds to the at least one image is determined based on a depiction of the reference image in an image of the plurality of images.

Abstract: Described herein is a method and apparatus for providing an automated customer service matching system. The customer service system matches customer services requests with employee profiles. The customer service system provides a graphical user interface for monitor the management of customer service requests. The customer service system also includes a process for registering employees and creating employee profiles, as well as a system for registering customers and creating or matching a customer with the customer profile.