Abstract: A method and apparatus for managing replenishing of an inventory for serviceable equipment that requires fewer orders of replacement parts and resulting shipments from the provider of the parts to the inventory location by tracking parts in accordance with a predefined parameter to estimate current and future needs of the serviceable equipment.

Abstract: A method and system, for component replacement, which use a combination of replaceable component life tracking and error condition occurrence history to identify the need for component replacement.

Abstract: Automatically maintaining, for life tracking purposes, the correct set of replaceable components in systems with variable configurations and replaceable components using replaceable component data from four sources to determine the correct set of replaceable components for life tracking purposes. The four sources are: 1) hardware driven sensor data provided by the low level system control computer, 2) machine modification data from the list of upgrades that have been performed on the system, 3) configuration specific replaceable component data based on the replaceable component information that is known about each possible system configuration, and 4) replaceable component information obtained by prompting the field service engineer for any supplemental information that cannot be determined automatically from the first three sources.

Abstract: A method and apparatus for managing replenishing of an inventory for serviceable equipment that requires fewer orders of replacement parts and resulting shipments from the provider of the parts to the inventory location by tracking parts in accordance with a predefined parameter to estimate current and future needs of the serviceable equipment.

Abstract: Message logs are created on serviceable pieces of equipment and transmitted to a centralized site where they are uploaded and inserted into a centralized database. Preferably, a digital printer that maintains message logs reporting printer page counts, jobs run, errors encountered, component replacement, maintenance performed, status and diagnostic information. Reports are created from log data from the machines in the field and are accessible from a Web Server for numerous systems. The reports can predict demand on component parts to assist in maintaining adequate inventories, provide research and development teams with insight into functions and capabilities that may be advantageous to add to new machines in the future, or report information back to the individual customer as a value-added service.