Abstract: Techniques for managing authentication requests. At a gateway device to a network, packets of a message intended for said network are received. Fields within payloads of the packets which contain authentication or authorization information are read. The message is redirected to an authentication server. The authentication server determines that a requester who sent the message to the gateway device is authorized to access a target resource specified in the message and responds to the gateway device that the requester is authorized to access the target resource. The gateway device responds to the requester that the requester is authorized to access the target resource. The gateway device notifies a server hosting the target resource that the requester is authorized to access the target resource. If the gateway device receives a subsequent message from the requester to utilize the target resource, the gateway device forwards the message toward the server.

Abstract: Techniques for managing authentication requests. At a gateway device to a network, packets of a message intended for said network are received. Fields within payloads of the packets which contain authentication or authorization information are read. The message is redirected to an authentication server. The authentication server determines that a requester who sent the message to the gateway device is authorized to access a target resource specified in the message and responds to the gateway device that the requester is authorized to access the target resource. The gateway device responds to the requester that the requester is authorized to access the target resource. The gateway device notifies a server hosting the target resource that the requester is authorized to access the target resource. If the gateway device receives a subsequent message from the requester to utilize the target resource, the gateway device forwards the message toward the server.

Abstract: Computer system, method and program for managing authentication requests. At a gateway device to a network, packets of a message intended for said network are received. In response, fields within payloads of said packets which contain authentication or authorization information are read. In response, the message is redirected to an authentication server. In response to receipt of the redirected message from the gateway device, the authentication server determines that a requester who sent the message to the gateway device is authorized to access a target resource specified in the message and responds to the gateway device that the requester is authorized to access the target resource. In response, the gateway device responds to the requester that the requester is authorized to access the target resource.

Abstract: Computer system, method and program for routing. A nonencrypted message packet is received. In response, a payload in the message packet is read to determine if the payload contains sensitive information. If the payload contains sensitive information, the message packet is encrypted and subsequently, routed to a nonsecure communication path. If the payload does not contain sensitive information, the message packet is routed to a nonsecure communication path without encrypting the message packet. The payload can be read to determine if it contains sensitive information by determining a standard for a format of the message packet, and based on the standard, determining a location of data within the message packet and a type of the data at the location.

Abstract: System, method and program product for monitoring a computer program or database maintained by a service provider for a customer. A multiplicity of failures of the computer program or data base during a reporting interval are identified. The times of the multiplicity of failures are compared to one or more scheduled maintenance windows. A determination is made that at least one of the multiplicity of failures occurred during the one or more scheduled maintenance windows. A determination is also made that the customer was responsible for at least another one of the multiplicity of failures. A determination is made that the service provider was responsible for a plurality of the failures not including the at least one failure occurring during the one or more scheduled maintenance windows and the at least another one failure for which the customer was responsible. A determination is made whether the service provider complied with a service level agreement based on the plurality of the outages.

Abstract: Computer system, method and program for managing authentication requests. At a gateway device to a network, packets of a message intended for said network are received. In response, fields within payloads of said packets which contain authentication or authorization information are read. In response, the message is redirected to an authentication server. In response to receipt of the redirected message from the gateway device, the authentication server determines that a requester who sent the message to the gateway device is authorized to access a target resource specified in the message and responds to the gateway device that the requester is authorized to access the target resource. In response, the gateway device responds to the requester that the requester is authorized to access the target resource.

Abstract: Computer system, method and program for routing. A nonencrypted message packet is received. In response, a payload in the message packet is read to determine if the payload contains sensitive information. If the payload contains sensitive information, the message packet is encrypted and subsequently, routed to a nonsecure communication path. If the payload does not contain sensitive information, the message packet is routed to a nonsecure communication path without encrypting the message packet. The payload can be read to determine if it contains sensitive information by determining a standard for a format of the message packet, and based on the standard, determining a location of data within the message packet and a type of the data at the location.