Patents by Inventor Richard Stanze

Richard Stanze has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method to push messages indicating status of trouble reports in a telecommunications network
    Patent number: 8625746
    Abstract: A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and further enabled to selectively push a message to one or more external and potentially non-compatible systems in response to detecting the status change.
    Type: Grant
    Filed: April 10, 2013
    Date of Patent: January 7, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventor: Richard Stanze
  • SYSTEM AND METHOD TO PUSH MESSAGES INDICATING STATUS OF TROUBLE REPORTS IN A TELECOMMUNICATIONS NETWORK
    Publication number: 20130287182
    Abstract: A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and further enabled to selectively push a message to one or more external and potentially non-compatible systems in response to detecting the status change.
    Type: Application
    Filed: April 10, 2013
    Publication date: October 31, 2013
    Inventor: Richard Stanze
  • System and method to push messages indicating status of trouble reports in a telecommunications network
    Patent number: 8422638
    Abstract: A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and further enabled to selectively push a message to one or more external and potentially non-compatible systems in response to detecting the status change.
    Type: Grant
    Filed: July 31, 2012
    Date of Patent: April 16, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventor: Richard Stanze
  • System and Method to Push Messages Indicating Status of Trouble Reports in a Telecommunications Network
    Publication number: 20120294431
    Abstract: A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and further enabled to selectively push a message to one or more external and potentially non-compatible systems in response to detecting the status change.
    Type: Application
    Filed: July 31, 2012
    Publication date: November 22, 2012
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventor: Richard Stanze
  • System and method to push messages indicating status of trouble reports in a telecommunications network
    Patent number: 8254528
    Abstract: A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and further enabled to selectively push a message to one or more external and potentially non-compatible systems in response to detecting the status change.
    Type: Grant
    Filed: April 30, 2008
    Date of Patent: August 28, 2012
    Assignee: AT&T Intellectual Property I, L.P.
    Inventor: Richard Stanze
  • Accessing Needs of Customers Based on Dispatched Services
    Publication number: 20100153214
    Abstract: Embodiments of the disclosed technology comprise a dispatch management system and method. Customer information is received by a first company and forwarded with dispatch instructions to a second company, namely, a dispatch company which handles dispatching a service technician or other support representative to the customer. The dispatch company then sends to the first company customer information regarding products and/or service related to the customer. It is then determined which products and/or services are to be advertised to the customer based on the customer information and information received from the dispatch company. Advertisements are then sent to the customer based on this determination.
    Type: Application
    Filed: December 12, 2008
    Publication date: June 17, 2010
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: James Fan, Vimal Begwani, Richard Kuo, Waliur Rahman, Richard Stanze
  • System and method to push messages indicating status of trouble reports in a telecommunications network
    Publication number: 20090010397
    Abstract: A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and further enabled to selectively push a message to one or more external and potentially non-compatible systems in response to detecting the status change.
    Type: Application
    Filed: April 30, 2008
    Publication date: January 8, 2009
    Applicant: AT&T KNOWLEDGE VENTURES, L.P.
    Inventor: Richard Stanze