Patents by Inventor Richard Torgersrud
Richard Torgersrud has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20150207927Abstract: A method for controlling a call in a first controlled facility includes connecting an inmate in the first controlled facility to the call when each party of the call is verified, testing incoming audio on the call to detect a controlled facility tone from a second controlled facility, and transmitting a notification of a violation by the inmate when the controlled facility tone is detected in the incoming audio.Type: ApplicationFiled: December 22, 2014Publication date: July 23, 2015Inventors: Richard Torgersrud, Christopher Ditto, Morgan Collins
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Patent number: 9088671Abstract: An exemplary embodiment provides for a computer-implemented method for rating telephone calls originating from a secure facility. The method includes receiving a destination number, of a called party, for a telephone call from the secure facility and determining, based on the destination number, if the called party is pre-verified wherein pre-verified includes at least a billing address of the called party. Next, a rate for the telephone call is then determined based on the billing address of the called party, if the called party is pre-verified.Type: GrantFiled: July 31, 2014Date of Patent: July 21, 2015Assignee: Telmate, LLCInventor: Richard Torgersrud
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Patent number: 9030292Abstract: A system and device for providing services to a secure facility. The system includes a kiosk with a processor, display, speaker, microphone, and a camera, and the kiosk communicates with a server that includes a server processor, a network interface unit, and a computer memory. The kiosk receives communications and transmits audio and video of the communications to the server via an internet connection, and the server records the audio and video and transmits the audio and video to a destination. The kiosk is configured to authenticate the identity of a user by verifying a personal identification number entered by the user and also performing one or more of a facial recognition via the camera or a biometric voice recognition via the microphone. The kiosk provides access to services including internet services, text-based messaging, tele-medical services, religious and educational materials, commissary ordering, and entertainment.Type: GrantFiled: April 18, 2011Date of Patent: May 12, 2015Inventors: Richard Torgersrud, Kevin O'Neil, Grant Gongaware, Morgan Collins
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Publication number: 20150092932Abstract: A system and method for preventing or facilitating communications between individuals who reside in detention environments (such as e.g., prisons or correctional facilities) and individuals who are not in such detention environments using an automated authentication or verification.Type: ApplicationFiled: December 5, 2014Publication date: April 2, 2015Inventors: Grant Gongaware, Kevin O'Neil, Richard Torgersrud, Nicolas A. Garcia, Morgan J. Collins, Kevin E. Krauss
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Publication number: 20150073843Abstract: An exemplary embodiment provides for a computer-implemented method for processing a secure facility resident request. The method includes accepting a request type selection by the secure facility resident, providing a request form corresponding to the request type, accepting input for the request form and routing the request form to secure facility staff for review. The method additionally includes routing the request form back to the secure facility resident if further information is required and if the further information is required, accepting the further information from the secure facility resident.Type: ApplicationFiled: September 4, 2014Publication date: March 12, 2015Inventors: Richard Torgersrud, Christopher Ditto
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Patent number: 8976949Abstract: A system and method for providing telephone services to a secure facility from an external, centralized call platform. An embodiment of the system includes a call processing center that is external to the facility and includes a plurality of computer clusters, and is configured to route communications to and from a router located at the secure facility. Having a majority of the system located outside the facility reduces equipment requirements at each individual facility, improves security and uptime, and provides more efficient management and expansion of the call platform.Type: GrantFiled: June 29, 2010Date of Patent: March 10, 2015Assignee: Telmate, LLCInventors: Richard Torgersrud, Grant Gongaware
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Publication number: 20150050910Abstract: An exemplary embodiment provides for a computer-implemented method for rating telephone calls originating from a secure facility. The method includes receiving a destination number, of a called party, for a telephone call from the secure facility and determining, based on the destination number, if the called party is pre-verified wherein pre-verified includes at least a billing address of the called party. Next, a rate for the telephone call is then determined based on the billing address of the called party, if the called party is pre-verified.Type: ApplicationFiled: July 31, 2014Publication date: February 19, 2015Inventor: Richard Torgersrud
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Publication number: 20150039411Abstract: An exemplary embodiment provides for a computer-implemented method for self-selection into a familial-based discount telephonic rate program. The method includes receiving an indication that a person is related to a current participant of the familial-based discount telephonic rate program and adding a person to the familial-based discount telephonic rate program as a relative to a current participant. The computer-implemented method further includes providing discounted telephone call rates for phone calls between the person and the current participant.Type: ApplicationFiled: August 1, 2013Publication date: February 5, 2015Applicant: TELMATE LLCInventors: Richard Torgersrud, Christopher Ditto, Nancy K. Lee
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Patent number: 8938054Abstract: A system and method for preventing or facilitating communications between individuals who reside in detention environments (such as e.g., prisons or correctional facilities) and individuals who are not in such detention environments using an automated authentication or verification.Type: GrantFiled: September 4, 2012Date of Patent: January 20, 2015Assignee: Telmate LLCInventors: Grant Gongaware, Kevin O'Neil, Richard Torgersrud, Kevin Earl Krauss, Nicolas Anatole Garcia, Morgan J. Collins
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Patent number: 8917848Abstract: A method for controlling a call in a first controlled facility includes connecting an inmate in the first controlled facility to the call when each party of the call is verified, testing incoming audio on the call to detect a controlled facility tone from a second controlled facility, and transmitting a notification of a violation by the inmate when the controlled facility tone is detected in the incoming audio.Type: GrantFiled: March 15, 2013Date of Patent: December 23, 2014Assignee: Telmate, LLCInventors: Richard Torgersrud, Christopher Ditto, Morgan Collins
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Patent number: 8913725Abstract: An exemplary embodiment provides for a computer-implemented method for rating telephone calls originating from a secure facility. The method includes receiving a destination number, of a called party, for a telephone call from the secure facility and determining, based on the destination number, if the called party is pre-verified wherein pre-verified includes at least a billing address of the called party. Next, a rate for the telephone call is then determined based on the billing address of the called party, if the called party is pre-verified.Type: GrantFiled: August 5, 2014Date of Patent: December 16, 2014Assignee: Telmate, LLCInventor: Richard Torgersrud
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Patent number: 8903060Abstract: Methods for permitting a log in to a restricted access communications terminal are provided. In one aspect, a method includes receiving a request from a user to access a communications terminal, the request including a first authentication provided by the user, and verifying the first authentication provided by the user. The method also includes identifying the user based on the verified first authentication, determining, based on an actual location of the communications terminal, that the user is restricted from accessing the communications terminal, and requesting a second authentication from the user when the user is attempting to access the communications terminal from an unauthorized or undocumented location. The method further includes receiving the second authentication from the user, verifying the second authentication provided by the user, and providing access to the user to the communications terminal based on the verified second authentication.Type: GrantFiled: May 16, 2014Date of Patent: December 2, 2014Assignee: Telmate, LLCInventors: Grant Gongaware, Nick Garcia, Richard Torgersrud, Kevin Krauss
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Publication number: 20140267547Abstract: An inmate mobile device for communicating with an outsider mobile device is provided. An identity data item, of the device, includes an inmate identifier of an inmate user of the inmate mobile device, a verified data and a restrictions repository. Also included is a media capture module configured to obtain an initial verification data from the inmate user of the inmate mobile device, and an outsider client application configured to receive the initial verification data from the media capture module, determine that the inmate verification data and the inmate verified data match, generate a connection request targeting the outsider mobile device. The connection request includes the inmate identifier of the inmate user and an outsider identifier of an outsider user of the outsider mobile device. The inmate application is also further configured to send the connection request to a server system.Type: ApplicationFiled: March 17, 2014Publication date: September 18, 2014Applicant: TELMATE, LLCInventors: Richard Torgersrud, Kevin O'Neil
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Publication number: 20140278212Abstract: Geoposition data is gathered from financial transactions, digital communications, or digital files that have been exchanged between individuals, within a detention facility and individuals who are not subject to a detention environment. The geoposition data is visually represented allowing the geographical relationships between outside parties and individuals within detention facilities to be seen. A system and method of visually representing relationships, such as transactions, communications, associations or other commonalities, between individuals in detention environments (such as prisons or detention facilities) with one or more individuals within or external to such detention environments.Type: ApplicationFiled: March 15, 2013Publication date: September 18, 2014Applicant: Telmate LLCInventors: Richard Torgersrud, Christopher Ditto
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Publication number: 20140270124Abstract: Methods for permitting a log in to a restricted access communications terminal are provided. In one aspect, a method includes receiving a request from a user to access a communications terminal, the request including a first authentication provided by the user, and verifying the first authentication provided by the user. The method also includes identifying the user based on the verified first authentication, determining, based on an actual location of the communications terminal, that the user is restricted from accessing the communications terminal, and requesting a second authentication from the user when the user is attempting to access the communications terminal from an unauthorized or undocumented location. The method further includes receiving the second authentication from the user, verifying the second authentication provided by the user, and providing access to the user to the communications terminal based on the verified second authentication.Type: ApplicationFiled: May 16, 2014Publication date: September 18, 2014Applicant: Telmate, LLCInventors: Grant GONGAWARE, Nick GARCIA, Richard TORGERSRUD, Kevin KRAUSS
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Publication number: 20140282896Abstract: A system and a method are provided for two-way communications, automated request handling, and push notifications, via SMS, MMS, IM, email, and other electronic messaging systems, between (1) residents confined to a secure facility, such as a jail or a prison, and (2) persons located outside the secure facility who have friendly or family relationships with the confined residents.Type: ApplicationFiled: March 15, 2013Publication date: September 18, 2014Applicant: Telmate LLCInventors: Richard Torgersrud, James Dominick Alessia, John Satori Yamasaki, Nick Garcia, Devon Brooke Lindsey
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Publication number: 20140279789Abstract: Systems and methods for predicting an identity of a person are provided. In some aspects, a list of subject activities accessed by a subject person is received. For each of a plurality of stored persons, a stored list of activities accessed with by the stored person is accessed in one or more data repositories. An intersection is calculated between the list of subject activities and the stored list of activities for at least one stored person from the plurality of stored persons. That the subject person is likely to correspond to the at least one stored person from among the plurality of stored persons is predicted, based on the calculated intersection. An indication that the subject person is likely to correspond to the at least one stored person from among the plurality of stored persons is provided.Type: ApplicationFiled: March 15, 2013Publication date: September 18, 2014Applicant: Telmate, LLCInventor: Richard Torgersrud
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Publication number: 20140273929Abstract: A method for financing a mobile device for an inmate involves receiving a plurality of mobile device rules comprising limitations on usage of the mobile device by the inmate within a controlled facility, receiving the mobile device, and installing, on the mobile device, a mobile application, wherein the mobile application conforms the mobile device to the plurality of mobile device rules. The method also involves receiving a payment for the mobile device, and executing, by the mobile device, the mobile application.Type: ApplicationFiled: March 15, 2013Publication date: September 18, 2014Applicant: TELMATE LLCInventor: Richard Torgersrud
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Publication number: 20140270126Abstract: A method for controlling a call in a first controlled facility includes connecting an inmate in the first controlled facility to the call when each party of the call is verified, testing incoming audio on the call to detect a controlled facility tone from a second controlled facility, and transmitting a notification of a violation by the inmate when the controlled facility tone is detected in the incoming audio.Type: ApplicationFiled: March 15, 2013Publication date: September 18, 2014Applicant: TELMATE LLCInventors: Richard Torgersrud, Christopher Ditto, Morgan Collins
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Publication number: 20140269366Abstract: Systems and processes are provided for dynamically adjusting and routing signals and communications. According to one aspect, one or more codecs applied to the signals may be switched or changed to manage signal quality. According to another aspect, communications may be re-routed to an intended recipient entirely over the Internet. The systems and processes described herein are especially well suited for use in connection with detention environments.Type: ApplicationFiled: March 15, 2013Publication date: September 18, 2014Applicant: Telmate LLCInventors: Richard Torgersrud, Peter Kelley Sheerin