Patents by Inventor Rick Muñoz

Rick Muñoz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20220114333
    Abstract: Disclosed herein are system, method, and computer program product embodiments for generating and operating workbooks. One embodiment operates by causing display of a workbook having: a first page including a preview of a first object generated by a first online tool; and a second page including a preview of a second object generated by a second online tool. The first page and the second page are displayed simultaneously within the workbook. Then, a command to execute a function against the first object is received, via the workbook, from a user. A request to execute the function is transmitted to the first online tool, where execution of the function generates a revised first object. The embodiment also operates by receiving a revised first page comprising a preview of the revised first object from the first online tool, and replacing the first page in the workbook with the revised first page.
    Type: Application
    Filed: October 14, 2020
    Publication date: April 14, 2022
    Applicant: salesforce.com, inc.
    Inventors: Eric WITTKE, Rick MUÑOZ, Jon BELKOWITZ
  • Patent number: 11244021
    Abstract: Described herein is a method, system, and non-transitory computer readable medium for generating composite uniform resource locator (URL) parameter strings, to aid administrators of businesses and other owners of websites who may want to determine statistics about their target audiences in an intuitive and efficient manner. In order to do so, individual URL parameter units, wherein each URL parameter unit may represent a simple assignment or simple logical comparison of a parameter, are constructed in a modular form using a GUI. Once these individual URL parameter units are constructed, they are then concatenated into composite URL parameter strings, wherein multiple URL parameter strings can be combined to form the URL for a button sent in an email to intended recipients. When such links are clicked, the administrator user may receive audience-specific feedback at a high level of detail.
    Type: Grant
    Filed: July 13, 2020
    Date of Patent: February 8, 2022
    Assignee: salesforce.com, inc.
    Inventors: Eric Wittke, Andy Banks, Rick Muñoz
  • Publication number: 20220012299
    Abstract: Described herein is a method, system, and non-transitory computer readable medium for generating composite uniform resource locator (URL) parameter strings, to aid administrators of businesses and other owners of websites who may want to determine statistics about their target audiences in an intuitive and efficient manner. In order to do so, individual URL parameter units, wherein each URL parameter unit may represent a simple assignment or simple logical comparison of a parameter, are constructed in a modular form using a GUI. Once these individual URL parameter units are constructed, they are then concatenated into composite URL parameter strings, wherein multiple URL parameter strings can be combined to form the URL for a button sent in an email to intended recipients. When such links are clicked, the administrator user may receive audience-specific feedback at a high level of detail.
    Type: Application
    Filed: July 13, 2020
    Publication date: January 13, 2022
    Inventors: Eric WITTKE, Andy BANKS, Rick Muñoz
  • Publication number: 20210334843
    Abstract: Provided herein are system, apparatus, device, method and/or computer program product embodiments, and/or combinations and sub-combinations thereof for automatically embedding digital data in a message and capturing analytics for the digital data. In some embodiments, a server may retrieve information about a user. The server may execute a predictive analysis on the information about the user to identify digital data to be transmitted to the user. The digital data may include an embedded tag associated with an object. The server may automatically embed the identified digital data in a messaging prompt to be transmitted to the user. The server may identify the object associated with the embedded tag, using the embedded tag. The server may determine interaction data for the object and digital data and render the interaction data on a user interface.
    Type: Application
    Filed: April 28, 2020
    Publication date: October 28, 2021
    Applicant: salesforce.com, inc.
    Inventors: Eric Paul Wittke, Rick Muñoz, Derek Payne, Donald Owens, Jason Day, Kasia Fichtner, Vineeth Anand Nair
  • Patent number: 11099705
    Abstract: Disclosed herein are system, method, and computer program product embodiments for automatically generating tiles. An embodiment operates by detecting a first node of a model has been populated with a first plurality of data values from a first online tool. The embodiment selects a tile logic block corresponding to the first node from a plurality of tile logic blocks. The embodiment generates a first tile associated with the first node by executing the tile logic block based on the first plurality of data values. The embodiment inserts the first tile into a dashboard configured to display a plurality of tiles. The embodiment then sends the dashboard for display.
    Type: Grant
    Filed: May 29, 2020
    Date of Patent: August 24, 2021
    Assignee: salesforce.com, inc.
    Inventors: Eric Paul Wittke, Jon Belkowitz, Rick Muñoz, Narinder Singh
  • Patent number: 10778628
    Abstract: A method for improving mass messaging in an electronic messaging system includes receiving recipient data describing a response of each of one or more recipients to receiving a prior message, generating predictor data based on the recipient data, where the predictor data indicates a plurality of predictors of recipient behavior in response to a message, identifying one or more top predictors of recipient behavior, the one or more top predictors being selected from among the plurality of predictors based on preferred recipient behaviors, generating, for each of the one or more recipients and from the recipient data, one or more predictive scores for each combination of top predictor and recipient, and assigning, based on one or more predictive scores of a specific recipient, the specific recipient to a specific persona, wherein the specific persona describes an expected behavior of the recipient.
    Type: Grant
    Filed: October 3, 2017
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Brian Brechbuhl, John Grotland, Rick Munoz, Leslie Fine, Leah McGuire, Shubha Nabar, Vitaly Gordon, Xiuchai (Meko) Xu
  • Publication number: 20180097759
    Abstract: A method for improving mass messaging in an electronic messaging system includes receiving recipient data describing a response of each of one or more recipients to receiving a prior message, generating predictor data based on the recipient data, where the predictor data indicates a plurality of predictors of recipient behavior in response to a message, identifying one or more top predictors of recipient behavior, the one or more top predictors being selected from among the plurality of predictors based on preferred recipient behaviors, generating, for each of the one or more recipients and from the recipient data, one or more predictive scores for each combination of top predictor and recipient, and assigning, based on one or more predictive scores of a specific recipient, the specific recipient to a specific persona, wherein the specific persona describes an expected behavior of the recipient.
    Type: Application
    Filed: October 3, 2017
    Publication date: April 5, 2018
    Inventors: Brian Brechbuhl, John Grotland, Rick Munoz, Leslie Fine, Leah McGuire, Shubha Nabar, Vitaly Gordon, Xiuchai (Meko) Xu