Patents by Inventor Rick Munoz

Rick Munoz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Predictive scoring and messaging in messaging systems
    Patent number: 10778628
    Abstract: A method for improving mass messaging in an electronic messaging system includes receiving recipient data describing a response of each of one or more recipients to receiving a prior message, generating predictor data based on the recipient data, where the predictor data indicates a plurality of predictors of recipient behavior in response to a message, identifying one or more top predictors of recipient behavior, the one or more top predictors being selected from among the plurality of predictors based on preferred recipient behaviors, generating, for each of the one or more recipients and from the recipient data, one or more predictive scores for each combination of top predictor and recipient, and assigning, based on one or more predictive scores of a specific recipient, the specific recipient to a specific persona, wherein the specific persona describes an expected behavior of the recipient.
    Type: Grant
    Filed: October 3, 2017
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Brian Brechbuhl, John Grotland, Rick Munoz, Leslie Fine, Leah McGuire, Shubha Nabar, Vitaly Gordon, Xiuchai (Meko) Xu
  • PREDICTIVE SCORING AND MESSAGING IN MESSAGING SYSTEMS
    Publication number: 20180097759
    Abstract: A method for improving mass messaging in an electronic messaging system includes receiving recipient data describing a response of each of one or more recipients to receiving a prior message, generating predictor data based on the recipient data, where the predictor data indicates a plurality of predictors of recipient behavior in response to a message, identifying one or more top predictors of recipient behavior, the one or more top predictors being selected from among the plurality of predictors based on preferred recipient behaviors, generating, for each of the one or more recipients and from the recipient data, one or more predictive scores for each combination of top predictor and recipient, and assigning, based on one or more predictive scores of a specific recipient, the specific recipient to a specific persona, wherein the specific persona describes an expected behavior of the recipient.
    Type: Application
    Filed: October 3, 2017
    Publication date: April 5, 2018
    Inventors: Brian Brechbuhl, John Grotland, Rick Munoz, Leslie Fine, Leah McGuire, Shubha Nabar, Vitaly Gordon, Xiuchai (Meko) Xu