Patents by Inventor Rick Ulmer

Rick Ulmer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and apparatus for intent recognition and intent prediction based upon user interaction and behavior
    Patent number: 12002454
    Abstract: Embodiments of the innovation relate to, in a contact center apparatus, a method for recognizing user intent associated with user interaction with the contact center apparatus.
    Type: Grant
    Filed: December 18, 2020
    Date of Patent: June 4, 2024
    Assignee: Swampfox Technologies, Inc.
    Inventors: Sergey A. Razin, Robert S. Cooper, Rick Ulmer, Tom Hanson
  • METHOD AND APPARATUS FOR INTENT RECOGNITION AND INTENT PREDICTION BASED UPON USER INTERACTION AND BEHAVIOR
    Publication number: 20210193124
    Abstract: Embodiments of the innovation relate to, in a contact center apparatus, a method for recognizing user intent associated with user interaction with the contact center apparatus.
    Type: Application
    Filed: December 18, 2020
    Publication date: June 24, 2021
    Applicant: SWAMPFOX TECHNOLOGIES, INC.
    Inventors: Sergey A. Razin, Robert S. Cooper, Rick Ulmer, Tom Hanson
  • Corrosion monitor
    Patent number: 10330586
    Abstract: A corrosion detection system and a method for operating a corrosion detection system are provided. The system, may include, but is not limited to, a PCB, a corrosion sensor, a first, second, third and fourth standoff coupled between the PCB and a chassis, a constant current circuit coupled to the first standoff, a first trace coupled between the third standoff and a first input of the corrosion sensor, and a second trace coupled between the fourth standoff and a second input of the corrosion sensor, wherein the corrosion sensor is configured to output a signal proportional to the resistance of the chassis based upon a voltage induced at the first input and the second input, and a processor configured to receive the signal proportional to the resistance of the chassis and determine a corrosion level of the chassis by comparing the signal to reference data stored in memory.
    Type: Grant
    Filed: July 20, 2016
    Date of Patent: June 25, 2019
    Assignee: HONEYWELL INTERNATIONAL INC.
    Inventor: Rick Ulmer
  • CORROSION MONITOR
    Publication number: 20180024042
    Abstract: A corrosion detection system and a method for operating a corrosion detection system are provided. The system, may include, but is not limited to, a PCB, a corrosion sensor, a first, second, third and fourth standoff coupled between the PCB and a chassis, a constant current circuit coupled to the first standoff, a first trace coupled between the third standoff and a first input of the corrosion sensor, and a second trace coupled between the fourth standoff and a second input of the corrosion sensor, wherein the corrosion sensor is configured to output a signal proportional to the resistance of the chassis based upon a voltage induced at the first input and the second input, and a processor configured to receive the signal proportional to the resistance of the chassis and determine a corrosion level of the chassis by comparing the signal to reference data stored in memory.
    Type: Application
    Filed: July 20, 2016
    Publication date: January 25, 2018
    Applicant: HONEYWELL INTERNATIONAL INC.
    Inventor: Rick Ulmer