Abstract: A resource management system is disclosed for managing deployment of one or more mobile drive apparatus in a transport hub. The system can include a data input module configured to receive data from one or more data sources, said data relating to the transport hub. The system can include a process director coupled to the data input module and configured to: analyse the data received via the data input module and determine whether one or more threshold criteria has been met. The system can include a resource communication module coupled to the process director. The resource communication module can be configured to issue a command instruction to one or more mobile drive apparatus when the process director has determined that the one or more threshold criteria has been met.

Abstract: Systems and methods are described for facilitating interaction between a ticket holder and a self-service function related to a ticket. Using a mobile device, a machine-readable code is scanned associated with the self-service function to retrieve an identifier of the self-service function and to activate an application or a web session on the mobile device. A first connection session can be established between the mobile device and a cloud broker service. A second connection session can be established between the self-service function and the cloud broker service. The cloud broker service can generate an end to end session via the first connection session and the second connection session by mapping an identifier of the mobile device with the identifier of the self-service function. The self-service function can communicate through the cloud broker service to the application of the mobile device.

Abstract: A mobile drive apparatus is disclosed for use at a transport hub. The apparatus can include one or more drive motors configured to drive the apparatus from a first location to a second location within the transport hub. The apparatus can include a wireless communication module and antenna configured to form a wireless communications link with a resource management system and receive command instructions from the resource management system. The apparatus can include a control processor coupled to the one or more drive motors and coupled to the wireless communication module and antenna. The control processor can be configured to control the one or more drive motors to move the apparatus from the first location to the second location within the transport hub in response to receiving a command instruction from the resource management system via the wireless communication module.

Abstract: A mobile drive apparatus (1001) for use at a transport hub, having: a drive means configured to drive the apparatus (1001) from a first location (401) to a second location (402) within the hub; a wireless communication module configured to form a wireless communications link with a resource management system (301), and receive command instructions from the resource management system (301); and a control means coupled to the drive means and coupled to the wireless communication module. The control means is configured to control the drive means to move the apparatus (1001) from a first location (401) to a second location (402) within the transport hub, in response to receiving a command instruction from the resource management system (301) via the wireless communication module.

Abstract: Systems and methods for facilitating interaction between a ticket holder and a self-service function related to a ticket are described herein. A mobile device can detect proximity to a self-service function. The mobile device can activate an application related to the self-service function. The mobile device can communicate with a beacon to retrieve an identifier of the self-service function. A first connection session can be established between the mobile device and a cloud broker service while a second connection session can be established between the self-service function and the cloud broker service. The cloud broker service can generate an end to end session using the first and second connection sessions by mapping an identifier of the mobile device with the identifier of the self-service function. Communications can be sent from the self-service function to the application of the mobile device through the cloud broker service including directional information.

Abstract: Systems and methods for facilitating interaction between a ticket holder and a self-service function related to a ticket are described herein. A mobile device can detect proximity to a self-service function. The mobile device can activate an application related to the self-service function. The mobile device can communicate with a beacon to retrieve an identifier of the self-service function. A first connection session can be established between the mobile device and a cloud broker service while a second connection session can be established between the self-service function and the cloud broker service. The cloud broker service can generate an end to end session using the first and second connection sessions by mapping an identifier of the mobile device with the identifier of the self-service function. Communications can be sent from the self-service function to the application of the mobile device through the cloud broker service including directional information.

Abstract: Ticket information, such as an airline boarding pass may be stored on a mobile device. The presence of a geolocation device such as a Bluetooth beacon is detected by the mobile device in a departure location such as an airport. On detection by the mobile device of a further geolocation device when the mobile device is proximate a self-service function an application on the mobile device is triggered which directs the mobile device to a self-service function such as a bag drop and instructs the mobile device user how to use the self-service function.

Abstract: A mobile drive apparatus (1001) for use at a transport hub, having: a drive means configured to drive the apparatus (1001) from a first location (401) to a second location (402) within the hub; a wireless communication module configured to form a wireless communications link with a resource management system (301), and receive command instructions from the resource management system (301); and a control means coupled to the drive means and coupled to the wireless communication module. The control means is configured to control the drive means to move the apparatus (1001) from a first location (401) to a second location (402) within the transport hub, in response to receiving a command instruction from the resource management system (301) via the wireless communication module.

Abstract: Ticket information, such as an airline boarding pass may be stored on a mobile device. The presence of a geolocation device such as a Bluetooth beacon is detected by the mobile device in a departure location such as an airport. On detection by the mobile device of a further geolocation device when the mobile device is proximate a self-service function an application on the mobile device is triggered which directs the mobile device to a self-service function such as a bag drop and instructs the mobile device user how to use the self-service function.

Abstract: Ticket information, such as an airline boarding pass may be stored on a mobile device. The presence of a geolocation device such as a Bluetooth beacon is detected by the mobile device in a departure location such as an airport. On detection by the mobile device of a further geolocation device when the mobile device is proximate a self-service function an application on the mobile device is triggered which directs the mobile device to a self-service function such as a bag drop and instructs the mobile device user how to use the self-service function.