Abstract: The object of the present invention is to provide a management server device that instructs each of a plurality of application devices, which stores a same password, to update the password, each application device providing a service to a user who is authenticated using the password. If any of the application devices has failed to update the password, the management server device instructs the other application servers, which have successfully update the password, to restore the password.

Abstract: An E-mail transmission control device comprises: a mail information storage unit; a destination information storage unit; an E-mail transmission unit; an error information reception unit for receiving error information; an error information decision unit for deciding whether or not the error information satisfies a predetermined condition; a destination excluding unit for executing the destination indicated by the destination information owned by the error information, from the candidates of the destination, in case the error information decision unit decides the satisfaction of the predetermined condition. The electronic transmission control device further comprises a re-transmission decision unit for deciding whether or not a predetermined condition is satisfied, after the destination excluding unit performed the exclusion. The E-mail transmission unit transmits the E-mail to the excluded destination in case the re-transmission decision unit decides the satisfaction of the predetermined condition.