Patents by Inventor Ripunjay Sharma

Ripunjay Sharma has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Determining transaction-related user intentions using artificial intelligence techniques
    Patent number: 11556952
    Abstract: Methods, apparatus, and processor-readable storage media for determining transaction-related user intentions using artificial intelligence techniques are provided herein. An example computer-implemented method includes obtaining data pertaining to digital behavior of a user during a transaction-related session on one or more electronic commerce websites; classifying the user into one of multiple categories by processing the obtained data pertaining to the digital behavior of the user using artificial intelligence techniques, wherein the multiple categories correspond to multiple predicted levels of user intention to complete a transaction; determining, based on the classification of the user and the obtained data pertaining to the digital behavior of the user, at least one reason why the user may not complete a transaction during the transaction-related session; and performing one or more automated actions based at least in part on the at least one determined reason.
    Type: Grant
    Filed: May 15, 2020
    Date of Patent: January 17, 2023
    Assignee: Dell Products L.P.
    Inventors: Ripunjay Sharma, Partha Sarathi Nayak
  • DETERMINING TRANSACTION-RELATED USER INTENTIONS USING ARTIFICIAL INTELLIGENCE TECHNIQUES
    Publication number: 20210357965
    Abstract: Methods, apparatus, and processor-readable storage media for determining transaction-related user intentions using artificial intelligence techniques are provided herein. An example computer-implemented method includes obtaining data pertaining to digital behavior of a user during a transaction-related session on one or more electronic commerce websites; classifying the user into one of multiple categories by processing the obtained data pertaining to the digital behavior of the user using artificial intelligence techniques, wherein the multiple categories correspond to multiple predicted levels of user intention to complete a transaction; determining, based on the classification of the user and the obtained data pertaining to the digital behavior of the user, at least one reason why the user may not complete a transaction during the transaction-related session; and performing one or more automated actions based at least in part on the at least one determined reason.
    Type: Application
    Filed: May 15, 2020
    Publication date: November 18, 2021
    Inventors: Ripunjay Sharma, Partha Sarathi Nayak