Patents by Inventor Rix Allan Ryskamp

Rix Allan Ryskamp has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Apparatus, system, and method for automated call initiation
    Patent number: 8787546
    Abstract: Apparatus, systems, and methods for communication analysis and handling, such as automated analysis and handling of telephone calls. In some implementations, the method may comprise initiating a first communication to a destination using a first communication line, performing an analysis on the first communication, and sending a communication signal generated at the destination to a first agent. The communication signal may comprise a live communication signal, and the step of sending the communication signal to the first agent may be performed concurrently with the analysis on the first communication such that the agent may thereby be able to monitor the communication and assume a natural response to the person without unnatural delay as the communication begins.
    Type: Grant
    Filed: September 30, 2013
    Date of Patent: July 22, 2014
    Assignee: Incontact, Inc.
    Inventor: Rix Allan Ryskamp