Patents by Inventor Rizwan Nazeer Ahamed Mohamed

Rizwan Nazeer Ahamed Mohamed has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11647056
    Abstract: Techniques for hybrid videoconferencing are described. A method of hybrid videoconferencing may comprise receiving, by a call routing service, a request to initiate a call with a provider from a user device, providing, by the call routing service, first endpoint data associated with a first connection between the user device and an agent device associated with the provider, establishing the first connection between the agent device and the user device via the call routing service, providing, by the call routing service, second endpoint data associated with a second connection between the user device and the agent device, and establishing, by a peer-to-peer (P2P) contact service, the second connection between the agent device and the user device.
    Type: Grant
    Filed: June 8, 2021
    Date of Patent: May 9, 2023
    Assignee: Amazon Technologies, Inc.
    Inventors: Francisco Antonio Lunalvo Porfida Ferreira, Brandon Frederick Cadotte, Rizwan Nazeer Ahamed Mohamed, Severine Therese Pinto Rodrigues, Trevor Gruby, Alexander Davidson, Mohit Bhalla, David Michael Rawlins Novicki
  • Patent number: 11038933
    Abstract: A method of hybrid videoconferencing may comprise receiving, by a call routing service, a request to initiate a call with a provider from a user device, providing, by the call routing service, first endpoint data associated with a first connection between the user device and an agent device associated with the provider, establishing the first connection between the agent device and the user device via the call routing service, providing, by the call routing service, second endpoint data associated with a second connection between the user device and the agent device, and establishing, by a peer-to-peer (P2P) contact service, the second connection between the agent device and the user device.
    Type: Grant
    Filed: June 25, 2019
    Date of Patent: June 15, 2021
    Assignee: Amazon Technologies, Inc.
    Inventors: Francisco Antonio Lunalvo Profida Ferreira, Brandon Frederick Cadotte, Rizwan Nazeer Ahamed Mohamed, Severine Therese Pinto Rodrigues, Trevor Gruby, Alexander Davidson, Mohit Bhalla, David Michael Rawlins Novicki