Patents by Inventor Rob Rappaport

Rob Rappaport has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8930296
    Abstract: Disclosed is a method for processing input entered by a user and providing at least one response maintained by an administrator in a system for autonomously processing requests. A template is provided to the administrator, wherein the template includes at least one field to elicit specific information from the administrator. The information is received from the administrator into the template. The information is saved for use in providing the at least one response in reply to a request from a user. An apparatus for performing this method is also disclosed.
    Type: Grant
    Filed: March 22, 2013
    Date of Patent: January 6, 2015
    Assignee: Avaya Inc.
    Inventors: Aaron Joseph McBride, Rob Rappaport, Jeremy Romero, Christopher Brennan, Robert Williams
  • Publication number: 20140122625
    Abstract: Disclosed is a method for processing input entered by a user and providing at least one response maintained by an administrator in a system for autonomously processing requests. A template is provided to the administrator, wherein the template includes at least one field to elicit specific information from the administrator. The information is received from the administrator into the template. The information is saved for use in providing the at least one response in reply to a request from a user. An apparatus for performing this method is also disclosed.
    Type: Application
    Filed: March 22, 2013
    Publication date: May 1, 2014
    Inventors: Aaron Joseph McBride, Rob Rappaport, Jeremy Romero, Christopher Brennan, Robert Williams
  • Patent number: 7676519
    Abstract: A method and apparatus for processing user entered input and providing a response in a system for autonomously processing requests includes rules. For each rule, whether the input is recognized is determined. If it is, a response is sent to the user. To determine recognized input, the method attempts to match the rule to a pattern. If a match is not found, the input is not recognized. If a match is found, the input is recognized and the response is sent. Alternatively, the input is conditionally recognized and a statement validator is executed which queries structured data to determine if a logic statement evaluates to true. Depending on how the statement evaluates: i) the input is recognized and the response is sent, ii) the structured data is queried again for the next statement validator, or iii) the input is not recognized and the method continues to the next rule.
    Type: Grant
    Filed: August 22, 2006
    Date of Patent: March 9, 2010
    Assignee: Conversive, Inc.
    Inventors: Aaron Joseph McBride, Rob Rappaport, Jeremy Romero, Christopher Brennan, Robert Williams
  • Publication number: 20060282431
    Abstract: A method and apparatus for processing user entered input and providing a response in a system for autonomously processing requests includes rules. For each rule, whether the input is recognized is determined. If it is, a response is sent to the user. To determine recognized input, the method attempts to match the rule to a pattern. If a match is not found, the input is not recognized. If a match is found, the input is recognized and the response is sent. Alternatively, the input is conditionally recognized and a statement validator is executed which queries structured data to determine if a logic statement evaluates to true. Depending on how the statement evaluates: i) the input is recognized and the response is sent, ii) the structured data is queried again for the next statement validator, or iii) the input is not recognized and the method continues to the next rule.
    Type: Application
    Filed: August 22, 2006
    Publication date: December 14, 2006
    Applicant: Conversive, Inc.
    Inventors: Aaron McBride, Rob Rappaport, Jeremy Romero, Christopher Brennan, Robert Williams
  • Patent number: 7124142
    Abstract: A method and apparatus for processing user entered input and providing a response in a system for autonomously processing requests includes rules. For each rule, whether the input is recognized is determined. If it is, a response is sent to the user. To determine recognized input, the method attempts to match the rule to a pattern. If a match is not found, the input is not recognized. If a match is found, the input is recognized and the response is sent. Alternatively, the input is conditionally recognized and a statement validator is executed which queries structured data to determine if a logic statement evaluates to true. Depending on how the statement evaluates: i) the input is recognized and the response is sent, ii) the structured data is queried again for the next statement validator, or iii) the input is not recognized and the method continues to the next rule.
    Type: Grant
    Filed: November 10, 2003
    Date of Patent: October 17, 2006
    Assignee: Conversive, Inc.
    Inventors: Aaron Joseph McBride, Rob Rappaport, Jeremy Romero, Christopher Brennan, Robert Williams
  • Publication number: 20050102065
    Abstract: Disclosed is a method for processing input entered by a user and providing at least one response maintained by an administrator in a system for autonomously processing requests. A template is provided to the administrator, wherein the template includes at least one field to elicit specific information from the administrator. The information is received from the administrator into the template. The information is saved for use in providing the at least one response in reply to a request from a user. An apparatus for performing this method is also disclosed.
    Type: Application
    Filed: November 10, 2003
    Publication date: May 12, 2005
    Applicant: Conversive, Inc.
    Inventors: Aaron McBride, Rob Rappaport, Jeremy Romero, Christopher Brennan, Robert Williams
  • Publication number: 20050102286
    Abstract: A method and apparatus for processing user entered input and providing a response in a system for autonomously processing requests includes rules. For each rule, whether the input is recognized is determined. If it is, a response is sent to the user. To determine recognized input, the method attempts to match the rule to a pattern. If a match is not found, the input is not recognized. If a match is found, the input is recognized and the response is sent. Alternatively, the input is conditionally recognized and a statement validator is executed which queries structured data to determine if a logic statement evaluates to true. Depending on how the statement evaluates: i) the input is recognized and the response is sent, ii) the structured data is queried again for the next statement validator, or iii) the input is not recognized and the method continues to the next rule.
    Type: Application
    Filed: November 10, 2003
    Publication date: May 12, 2005
    Applicant: Conversive, Inc.
    Inventors: Aaron McBride, Rob Rappaport, Jeremy Romero, Christopher Brennan, Robert Williams