Patents by Inventor Rob Ratterman

Rob Ratterman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • METHOD AND SYSTEM FOR FILING A COMPLAINT RELATED TO NETWORK-BASED TRANSACTIONS
    Publication number: 20120253854
    Abstract: A method and system that allows a user to file a complaint related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via a server: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Application
    Filed: June 14, 2012
    Publication date: October 4, 2012
  • Method and system for reporting fraud and claiming compensation related to network-based transactions
    Patent number: 8209228
    Abstract: A method and system that allows a user to report fraud and submit a request for compensation related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via the network-based transaction facility: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, receiving a request for compensation related to the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Grant
    Filed: January 10, 2011
    Date of Patent: June 26, 2012
  • METHOD AND SYSTEM FOR REPORTING FRAUD AND CLAIMING COMPENSATION RELATED TO NETWORK-BASED TRANSACTIONS
    Publication number: 20110106661
    Abstract: A method and system that allows a user to report fraud and submit a request for compensation related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via the network-based transaction facility: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, receiving a request for compensation related to the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Application
    Filed: January 10, 2011
    Publication date: May 5, 2011
  • Method and system for reporting fraud and claiming insurance related to network-based transactions
    Patent number: 7877278
    Abstract: A method and system that allows a user to report fraud and claim insurance related to network-based transactions. A submission of a complaint is facilitated to a network-based facility in which the complaint relates to a network-based transaction. The complaint is associated with an identifier. A resolution of the complaint associated with the identifier is facilitated, and if the complaint is not resolved, an insurance claim is facilitated for the unresolved complaint.
    Type: Grant
    Filed: May 30, 2000
    Date of Patent: January 25, 2011