Patents by Inventor Robert A. Follett

Robert A. Follett has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Development system and method
    Patent number: 11934806
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application; wherein the conversational application includes a contingency platform configured to enable an administrator of the conversational application to activate a contingency plan at some point-in-time after the deployment of the conversational application.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: March 19, 2024
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Robert A. Follett
  • DEVELOPMENT SYSTEM AND METHOD
    Publication number: 20230376283
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Application
    Filed: July 27, 2023
    Publication date: November 23, 2023
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • Development system and method
    Patent number: 11762638
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Grant
    Filed: December 28, 2022
    Date of Patent: September 19, 2023
    Assignee: Nuance Communications, Inc.
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • DEVELOPMENT SYSTEM AND METHOD
    Publication number: 20230138803
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Application
    Filed: December 28, 2022
    Publication date: May 4, 2023
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • Development system and method
    Patent number: 11561775
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: January 24, 2023
    Assignee: Nuance Communications, Inc.
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • Omni-channel conversational application development system and method
    Patent number: 11494166
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to arrange the plurality of functional modules to form an omnichannel conversational application that includes a first channel and at least a second channel.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: November 8, 2022
    Assignee: NUANCE COMMUNICATIONS, INC.
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • DEVELOPMENT SYSTEM AND METHOD
    Publication number: 20210303392
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application; wherein the conversational application includes a contingency platform configured to enable an administrator of the conversational application to activate a contingency plan at some point-in-time after the deployment of the conversational application.
    Type: Application
    Filed: October 14, 2020
    Publication date: September 30, 2021
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Robert A. Follett
  • DEVELOPMENT SYSTEM AND METHOD
    Publication number: 20210303280
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to arrange the plurality of functional modules to form an omnichannel conversational application that includes a first channel and at least a second channel.
    Type: Application
    Filed: October 14, 2020
    Publication date: September 30, 2021
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Niko Polis, Michael S. Gourlay, Robert A. Follett
  • DEVELOPMENT SYSTEM AND METHOD
    Publication number: 20210303275
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Application
    Filed: October 14, 2020
    Publication date: September 30, 2021
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Niko Polis, Michael S. Gourlay, Robert A. Follett