Patents by Inventor ROBERT A. G. DANIEL

ROBERT A. G. DANIEL has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8417994
    Abstract: A computer implemented method, system and/or computer program product handle problems caused by a modification to an information technology (IT) system. Problem-data, describing a known problem to a first IT system that occurred during a modification to the first IT system; severity-data, describing a severity of the known problem; and solution-data, describing a solution of steps to be taken to correct the known problem, are received and stored. A modification alert indicates that the modification will be applied to a second IT system that is different from the first IT system. If the first IT system and the second IT system share a pre-determined amount of common features, then a severity map, which describes the known problem, the severity of the known problem, and the solution to the known problem as applied to the second IT system, is displayed to a user of the second IT system.
    Type: Grant
    Filed: June 7, 2010
    Date of Patent: April 9, 2013
    Assignee: International Business Machines Corporation
    Inventors: Waseem A. Roshen, Mark L. Allsop, Robert A. G. Daniel, Nadeem Malik
  • Publication number: 20110302462
    Abstract: A computer implemented method, system and/or computer program product handle problems caused by a modification to an information technology (IT) system. Problem-data, describing a known problem to a first IT system that occurred during a modification to the first IT system; severity-data, describing a severity of the known problem; and solution-data, describing a solution of steps to be taken to correct the known problem, are received and stored. A modification alert indicates that the modification will be applied to a second IT system that is different from the first IT system. If the first IT system and the second IT system share a pre-determined amount of common features, then a severity map, which describes the known problem, the severity of the known problem, and the solution to the known problem as applied to the second IT system, is displayed to a user of the second IT system.
    Type: Application
    Filed: June 7, 2010
    Publication date: December 8, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: WASEEM A. ROSHEN, MARK L. ALLSOP, ROBERT A. G. DANIEL, NADEEM MALIK