Abstract: Examples of the present disclosure describe systems and methods for migrating mailbox identities. In aspects, a system may receive one or more requests to perform tasks for migrating identities of a plurality of mailboxes included in a security group created at a source tenant to a plurality of mail users created at a target tenant that correspond to the plurality of mailboxes. Based on the one or more requests, the system may copy the identities to a data store associated with the target tenant, upload mapping data to the data store, and use that mapping data to map the identities copied to the data store to the corresponding plurality of mail users in the target tenant. For each of the identities mapped, the system may copy at least one or more attributes of the respective identity from the data store to the respective corresponding mail user in the target tenant.

Abstract: The present invention provides a method and apparatus to detect a missing micro-filter. In embodiments, the detection is performed by measuring the distortion caused by an unfiltered telephone device using a SELT (Single Ended Line Test) technique. According to certain aspects, the signal used to perform the distortion measurement is designed such that it causes minimal impact on vectored lines within the same cable. Embodiments of the invention first determines the estimated loop length, then uses the loop length to select a set of signal parameters that will be used to perform the distortion measurement. The parameters to be selected include transmit frequency band and PSD level. According to further aspects, embodiments of the invention include automatically running a missing filter test immediately following a line drop to determine if the line drop was caused by a missing micro-filter.

Abstract: The present invention provides a method and apparatus to detect a missing micro-filter. In embodiments, the detection is performed by measuring the distortion caused by an unfiltered telephone device using a SELT (Single Ended Line Test) technique. According to certain aspects, the signal used to perform the distortion measurement is designed such that it causes minimal impact on vectored lines within the same cable. Embodiments of the invention first determines the estimated loop length, then uses the loop length to select a set of signal parameters that will be used to perform the distortion measurement. The parameters to be selected include transmit frequency band and PSD level. According to further aspects, embodiments of the invention include automatically running a missing filter test immediately following a line drop to determine if the line drop was caused by a missing micro-filter.

Abstract: An automated message handling system and method particularly useful to efficiently exchange information between repair shops and customers waiting on items to be repaired is disclosed. The system includes a computer connected to the telephone system. A Service associate calls the system to leave voice messages for a selected customer. A Customer may access the system to listen to a message left by a service associate. Also, the system may be configured to automatically notify the customer of a pending message and may solicit a response. The access to customer messages is controlled by assignment of a code for each customer.