Patents by Inventor Robert Andrew Ninness

Robert Andrew Ninness has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11615358
    Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. The enterprise management platform determines that a condition is reached based on the one or more metrics and selects at least a portion of the incoming data for a dashboard of the enterprise management platform responsive to determining that the incoming data is indicative of the condition being reached. The enterprise management platform provides, to a client device associated with one of the plurality of client networks, a representation of a graphical user interface displaying a data insights widget of the dashboard that displays the data indicative of the condition being reached without displaying other data in the incoming data that has not reached a level indicative of other conditions.
    Type: Grant
    Filed: October 19, 2020
    Date of Patent: March 28, 2023
    Assignee: ServiceNow, Inc.
    Inventors: Aida Rikovic Tabak, Shayan Shahand, Dileeshvar Radhakrishnan, Seth Tucker Stafford, Sumana Ravikrishnan, Abhijith Thette Nagarajan, Robert Andrew Ninness, Prabhakaran Subramani Thandayuthapani, Marta Penzo
  • Patent number: 11245586
    Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. For each metric of the one or more metrics, a determination is made that a statistic generator is to be processed for the corresponding metric, and responsive to determining that the statistic generator is to be processed, a statistic is generated using the statistic generator. For each statistic, a news score is generated, using a news evaluator, to convert the statistic generator to a news score. The news scores are then sorted and stored in a database disposed within the enterprise management platform.
    Type: Grant
    Filed: February 26, 2018
    Date of Patent: February 8, 2022
    Assignee: ServiceNow, Inc.
    Inventors: Aida Rikovic Tabak, Shayan Shahand, Dileeshvar Radhakrishnan, Seth Tucker Stafford, Sumana Ravikrishnan, Abhijith Thette Nagarajan, Robert Andrew Ninness, Prabhakaran Subramani Thandayuthapani, Marta Penzo, Adrianus Augustinus Mathijssen, Ciprian Mocanu
  • Publication number: 20210089977
    Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. The enterprise management platform determines that a condition is reached based on the one or more metrics and selects at least a portion of the incoming data for a dashboard of the enterprise management platform responsive to determining that the incoming data is indicative of the condition being reached. The enterprise management platform provides, to a client device associated with one of the plurality of client networks, a representation of a graphical user interface displaying a data insights widget of the dashboard that displays the data indicative of the condition being reached without displaying other data in the incoming data that has not reached a level indicative of other conditions.
    Type: Application
    Filed: October 19, 2020
    Publication date: March 25, 2021
    Inventors: Aida Rikovic Tabak, Shayan Shahand, Dileeshvar Radhakrishnan, Seth Tucker Stafford, Sumana Ravikrishnan, Abhijith Thette Nagarajan, Robert Andrew Ninness, Prabhakaran Subramani Thandayuthapani, Marta Penzo
  • Patent number: 10812335
    Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. The enterprise management platform determines that a condition is reached based on the one or more metrics and selects at least a portion of the incoming data for a dashboard of the enterprise management platform responsive to determining that the incoming data is indicative of the condition being reached. The enterprise management platform provides, to a client device associated with one of the plurality of client networks, a representation of a graphical user interface displaying a data insights widget of the dashboard that displays the data indicative of the condition being reached without displaying other data in the incoming data that has not reached a level indicative of other conditions.
    Type: Grant
    Filed: February 26, 2018
    Date of Patent: October 20, 2020
    Assignee: ServiceNow, Inc.
    Inventors: Aida Rikovic Tabak, Shayan Shahand, Dileeshvar Radhakrishnan, Seth Tucker Stafford, Sumana Ravikrishnan, Abhijith Thette Nagarajan, Robert Andrew Ninness, Prabhakaran Subramani Thandayuthapani, Marta Penzo
  • Publication number: 20190349273
    Abstract: A system includes a memory and a processor configured to analyze a data set to determine a first number of incidents during a first period of time and a second number of incidents during a second period of time, train a plurality of models predict a number of incidents during the second period of time, wherein the plurality of respective models comprise a random forest model, a drift model, and a naïve seasonal drift model, identifying the model that best predicted the number of incidents during the second period of time, and utilizing the identified model to predict a third number of incidents within a set allowable range of values during a third period of time, and upper and lower limits of the third number of incidents during the third period of time based on a set confidence level and displaying the third number of incidents during the third period of time.
    Type: Application
    Filed: May 14, 2018
    Publication date: November 14, 2019
    Inventors: Aida Rikovic Tabak, Shayan Shahand, Ahmed Hany Abdelaziz Mohamed, Abhijith Thette Nagarajan, Robert Andrew Ninness
  • Publication number: 20190102460
    Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. For each metric of the one or more metrics, a determination is made that a statistic generator is to be processed for the corresponding metric, and responsive to determining that the statistic generator is to be processed, a statistic is generated using the statistic generator. For each statistic, a news score is generated, using a news evaluator, to convert the statistic generator to a news score. The news scores are then sorted and stored in a database disposed within the enterprise management platform.
    Type: Application
    Filed: February 26, 2018
    Publication date: April 4, 2019
    Inventors: Aida Rikovic Tabak, Shayan Shahand, Dileeshvar Radhakrishnan, Seth Tucker Stafford, Sumana Ravikrishnan, Abhijith Thette Nagarajan, Robert Andrew Ninness, Prabhakaran Subramani Thandayuthapani, Marta Penzo, Adrianus Augustinus Mathijssen, Ciprian Mocanu
  • Publication number: 20190104041
    Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. The enterprise management platform determines that a condition is reached based on the one or more metrics and selects at least a portion of the incoming data for a dashboard of the enterprise management platform responsive to determining that the incoming data is indicative of the condition being reached. The enterprise management platform provides, to a client device associated with one of the plurality of client networks, a representation of a graphical user interface displaying a data insights widget of the dashboard that displays the data indicative of the condition being reached without displaying other data in the incoming data that has not reached a level indicative of other conditions.
    Type: Application
    Filed: February 26, 2018
    Publication date: April 4, 2019
    Inventors: Aida Rikovic Tabak, Shayan Shahand, Dileeshvar Radhakrishnan, Seth Tucker Stafford, Sumana Ravikrishnan, Abhijith Thette Nagarajan, Robert Andrew Ninness, Prabhakaran Subramani Thandayuthapani, Marta Penzo