Patents by Inventor Robert C Buchser

Robert C Buchser has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • METHOD AND SYSTEM FOR FACILITATING ELECTRONIC CLIENT INTERACTIONS
    Publication number: 20230060001
    Abstract: A method for providing an integrated platform to facilitate electronic communication is provided. The method includes receiving a communication request from a client, the communication request relating to a request to initiate a communication session with a participant; parsing the communication request to locate an identifier that corresponds to the client; retrieving, in real-time, information that is associated with the identifier; generating a graphical element, the graphical element including the retrieved information; notifying the participant of the communication request; and displaying, via a graphical user interface, the generated graphical element in real-time for the participant.
    Type: Application
    Filed: August 19, 2021
    Publication date: February 23, 2023
    Applicant: JPMorgan Chase Bank, N.A.
    Inventors: Willa LEUNG, Adeel A. KHAN, Robert C. BUCHSER, Kavitha NEELAPU, Sharmini ILANKOVAN
  • METHOD AND SYSTEM FOR PROVIDING SECURE CONVERSATION GATEWAY
    Publication number: 20230029645
    Abstract: Systems and methods for providing a secure conversation gateway by which an audio voice stream is made to be replicable and convertible into other media types are provided. The method includes receiving an audio voice data stream; converting the received audio voice data stream into a predetermined media format; and transmitting the converted audio data stream to a user. The method may also include receiving an interaction event that corresponds to the audio data stream; generating metadata based on the interaction event; and applying a machine learning algorithm to the audio data stream and the metadata in order to generate a response that relates to the audio data stream. The method may also include replicating the audio data stream and distributing copies thereof to a set of recipients.
    Type: Application
    Filed: July 25, 2022
    Publication date: February 2, 2023
    Applicant: JPMorgan Chase Bank, N.A.
    Inventors: Stephanie J. SCHRIEBER, Thomas HELFAND, Nikhil DHOBLE, Matthew D. MATHENY, David A. BUTLER, Stephen JOHNSON, Robert C. BUCHSER, Ravi KAPPAGANTU
  • Method and system for facilitating electronic client interactions
    Patent number: 11570256
    Abstract: A method for providing an integrated platform to facilitate electronic communication is provided. The method includes receiving a communication request from a client, the communication request relating to a request to initiate a communication session with a participant; parsing the communication request to locate an identifier that corresponds to the client; retrieving, in real-time, information that is associated with the identifier; generating a graphical element, the graphical element including the retrieved information; notifying the participant of the communication request; and displaying, via a graphical user interface, the generated graphical element in real-time for the participant.
    Type: Grant
    Filed: August 19, 2021
    Date of Patent: January 31, 2023
    Assignee: JPMORGAN CHASE BANK, N.A.
    Inventors: Willa Leung, Adeel A Khan, Robert C Buchser, Kavitha Neelapu, Sharmini Ilankovan