Patents by Inventor Robert Cole

Robert Cole has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9666036
    Abstract: An Automated Transaction Machine (ATM) includes a housing with a lower unit and an upper unit including a main portion having a top panel and a display housing extending above the top panel. A display is disposed within the display housing. A control electronics package is disposed in the display housing and including a processor and a plurality of input/output ports.
    Type: Grant
    Filed: October 13, 2015
    Date of Patent: May 30, 2017
    Assignee: Diebold Self-Service Systems, Division of Diebold, Incorporated
    Inventors: Randall W. Jenkins, Songtao Ma, Rani Solic, Joseph Hartman, Dave Kraft, Robert Cole, Michael Tirak
  • Publication number: 20170063813
    Abstract: Various embodiments are described that relate to secure packet communication with common protocol. Enclaves of a higher security level can employ a network architecture of a lower security level to transmit higher level packets securely. Devices can be employed that encrypt final address information to the network architecture, but add address information for a network architecture location that interfaces with a final destination associated with the final address information. Once the packet travels to the interface location, the encrypted portion can be decrypted and transferred to the final destination.
    Type: Application
    Filed: June 3, 2015
    Publication date: March 2, 2017
    Inventors: Robert Cole, Derya Cansever
  • Publication number: 20160110967
    Abstract: An Automated Transaction Machine (ATM) includes a housing with a lower unit and an upper unit including a main portion having a top panel and a display housing extending above the top panel. A display is disposed within the display housing. A control electronics package is disposed in the display housing and including a processor and a plurality of input/output ports.
    Type: Application
    Filed: October 13, 2015
    Publication date: April 21, 2016
    Applicant: Diebold Self-Service Systems, Division of Diebold, Incorporated
    Inventors: Randall Jenkins, Songtao Ma, Rani Solic, Joseph Hartman, Dave Kraft, Robert Cole, Michael Tirak
  • Patent number: 9224114
    Abstract: Methods, systems, and computer-readable media provide for generating a report indicating job availability. According to embodiments, a method for generating a report indicating job availability is provided. According to the method, a selected assignment group is displayed. A number of status messages received by a technician in the selected assignment group is displayed. The status messages indicate that no jobs are available for the technician. An amount of lost time associated with the technician in the selected assignment group is determined. The lost time includes a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job. The amount of lost time associated with the technician in the selected assignment group is displayed.
    Type: Grant
    Filed: February 4, 2013
    Date of Patent: December 29, 2015
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 9189759
    Abstract: Methods, systems, and computer-readable media provide for providing contact information at turf level. According to embodiments, a method for providing contact information at turf level is provided. According to the method, a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI) is received. In response to receiving the selected turf, contact information for field supervisors associated with disciplines of the selected turf is displayed.
    Type: Grant
    Filed: September 14, 2012
    Date of Patent: November 17, 2015
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 8751278
    Abstract: Methods, systems, and computer-readable media provide for providing commitments information relative to a turf. According to embodiments, a method for providing commitments information relative to a turf is provided. According to the method, a time frame for each of a plurality of turfs is determined. The time frame indicates when a work order of a given category is to be completed. A numeric indicator indicating the time frame in which the work order of the given category is to be completed is displayed.
    Type: Grant
    Filed: June 18, 2012
    Date of Patent: June 10, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 8595045
    Abstract: Methods, systems, and computer-readable media provide for providing future job information. According to embodiments, a method for providing future job information is provided. According to the method, a number of non-dispatched jobs within a future time frame for a plurality of buckets and a plurality of turfs is determined. A numeric indicator indicating the number of non-dispatched jobs associated with at least one turf and at least one bucket is displayed.
    Type: Grant
    Filed: April 29, 2013
    Date of Patent: November 26, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 8543439
    Abstract: Methods, systems, and computer-readable media provide for determining a plurality of turfs from where to reallocate a workforce to a given turf. According to embodiments, a method for determining a plurality of turfs from where to reallocate a workforce to a given turf is provided. According to the method, an indication of the given turf is received. Optimal turfs from where to reallocate technicians to the given turf are determined from a plurality of turfs. Visual cues for identifying at least a portion of the optimal turfs are generated.
    Type: Grant
    Filed: November 29, 2012
    Date of Patent: September 24, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Publication number: 20130238377
    Abstract: Methods, systems, and computer-readable media provide for providing future job information. According to embodiments, a method for providing future job information is provided. According to the method, a number of non-dispatched jobs within a future time frame for a plurality of buckets and a plurality of turfs is determined. A numeric indicator indicating the number of non-dispatched jobs associated with at least one turf and at least one bucket is displayed.
    Type: Application
    Filed: April 29, 2013
    Publication date: September 12, 2013
    Applicant: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 8433598
    Abstract: Methods, systems, and computer-readable media provide for providing future job information. According to embodiments, a method for providing future job information is provided. According to the method, a number of non-dispatched jobs within a future time frame for a plurality of buckets and a plurality of turfs is determined. A numeric indicator indicating the number of non-dispatched jobs associated with at least one turf and at least one bucket is displayed.
    Type: Grant
    Filed: June 26, 2012
    Date of Patent: April 30, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 8392372
    Abstract: A method, computer readable medium, and a system for reconstituting a virtual snapshot of files in a file virtualization system includes forming at a file virtualization device a virtual snapshot that includes a plurality of physical snapshots associated with one or more file storage devices participating in the virtual snapshot, receiving a request for performing an operation on one or more physical snapshots in the plurality of physical snapshots, providing the one or more physical snapshots in response to the request for performing the operation when the one or more physical snapshots exists in the virtual snapshot, and reconstituting the virtual snapshot by including the one or more physical snapshots to form a reconstituted virtual snapshot in response to the request for performing the operation when the one or more physical snapshots do not exist in the virtual snapshot.
    Type: Grant
    Filed: May 22, 2012
    Date of Patent: March 5, 2013
    Assignee: F5 Networks, Inc.
    Inventors: JC Ferguson, Bradley E. Cain, Robert Cole
  • Patent number: 8380744
    Abstract: Methods, systems, and computer-readable media provide for generating a report indicating job availability. According to embodiments, a method for generating a report indicating job availability is provided. According to the method, a selected assignment group is displayed. A number of status messages received by a technician in the selected assignment group is displayed. The status messages indicate that no jobs are available for the technician. An amount of lost time associated with the technician in the selected assignment group is determined. The lost time includes a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job. The amount of lost time associated with the technician in the selected assignment group is displayed.
    Type: Grant
    Filed: July 17, 2007
    Date of Patent: February 19, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Publication number: 20130014062
    Abstract: Methods, systems, and computer-readable media provide for providing contact information at turf level. According to embodiments, a method for providing contact information at turf level is provided. According to the method, a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI) is received. In response to receiving the selected turf, contact information for field supervisors associated with disciplines of the selected turf is displayed.
    Type: Application
    Filed: September 14, 2012
    Publication date: January 10, 2013
    Applicant: AT&T INTELLECTUAL PROPERTY, INC.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 8352302
    Abstract: Methods, systems, and computer-readable media provide for determining a plurality of turfs from where to reallocate a workforce to a given turf. According to embodiments, a method for determining a plurality of turfs from where to reallocate a workforce to a given turf is provided. According to the method, an indication of the given turf is received. Optimal turfs from where to reallocate technicians to the given turf are determined from a plurality of turfs. Visual cues for identifying at least a portion of the optimal turfs are generated.
    Type: Grant
    Filed: July 17, 2007
    Date of Patent: January 8, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 8341547
    Abstract: Methods, systems, and computer-readable media provide for providing contact information at turf level. According to embodiments, a method for providing contact information at turf level is provided. According to the method, a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI) is received. In response to receiving the selected turf, contact information for field supervisors associated with disciplines of the selected turf is displayed.
    Type: Grant
    Filed: July 17, 2007
    Date of Patent: December 25, 2012
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Publication number: 20120265577
    Abstract: Methods, systems, and computer-readable media provide for providing future job information. According to embodiments, a method for providing future job information is provided. According to the method, a number of non-dispatched jobs within a future time frame for a plurality of buckets and a plurality of turfs is determined. A numeric indicator indicating the number of non-dispatched jobs associated with at least one turf and at least one bucket is displayed.
    Type: Application
    Filed: June 26, 2012
    Publication date: October 18, 2012
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Publication number: 20120259670
    Abstract: Methods, systems, and computer-readable media provide for providing commitments information relative to a turf. According to embodiments, a method for providing commitments information relative to a turf is provided. According to the method, a time frame for each of a plurality of turfs is determined. The time frame indicates when a work order of a given category is to be completed. A numeric indicator indicating the time frame in which the work order of the given category is to be completed is displayed.
    Type: Application
    Filed: June 18, 2012
    Publication date: October 11, 2012
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Publication number: 20120254123
    Abstract: A method, computer readable medium, and a system for reconstituting a virtual snapshot of files in a file virtualization system includes forming at a file virtualization device a virtual snapshot that includes a plurality of physical snapshots associated with one or more file storage devices participating in the virtual snapshot, receiving a request for performing an operation on one or more physical snapshots in the plurality of physical snapshots, providing the one or more physical snapshots in response to the request for performing the operation when the one or more physical snapshots exists in the virtual snapshot, and reconstituting the virtual snapshot by including the one or more physical snapshots to form a reconstituted virtual snapshot in response to the request for performing the operation when the one or more physical snapshots do not exist in the virtual snapshot.
    Type: Application
    Filed: May 22, 2012
    Publication date: October 4, 2012
    Applicant: F5 Networks, Inc.
    Inventors: JC Ferguson, Bradley E. Cain, Robert Cole
  • Patent number: 8249905
    Abstract: Methods, systems, and computer-readable media provide for providing future job information. According to embodiments, a method for providing future job information is provided. According to the method, a number of non-dispatched jobs within a future time frame for a plurality of buckets and a plurality of turfs is determined. A numeric indicator indicating the number of non-dispatched jobs associated with at least one turf and at least one bucket is displayed.
    Type: Grant
    Filed: July 17, 2007
    Date of Patent: August 21, 2012
    Assignee: AT&T Intellectual Property I, LP
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 8239232
    Abstract: Methods, systems, and computer-readable media provide for providing commitments information relative to a turf. According to embodiments, a method for providing commitments information relative to a turf is provided. According to the method, a time frame for each of a plurality of turfs is determined. The time frame indicates when a work order of a given category is to be completed. A numeric indicator indicating the time frame in which the work order of the given category is to be completed is displayed.
    Type: Grant
    Filed: July 17, 2007
    Date of Patent: August 7, 2012
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller