Patents by Inventor Robert Daniel Vis

Robert Daniel Vis has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Omnichannel communication widget
    Patent number: 12015583
    Abstract: A system is configured to receive a request from a client device to provide web content for a frame in a web document provided by a web server and transmit the requested web content to the client device. The requested web content comprises an application for providing a live chat function. The system is further configured to exchange a first plurality of messages between the client device and another system via the application, exchange a second plurality of messages between a further client device and the other system via a further communication channel, and display a uniform view of the messages on the client device via the application upon determining that the identifiers associated with the messages correspond to a single user. The messages in the uniform view are ordered in chronological order based on the dates and times of receipt or transmission of the messages.
    Type: Grant
    Filed: July 26, 2022
    Date of Patent: June 18, 2024
    Assignee: MESSAGEBIRD BIDCO B.V.
    Inventors: Bob Carly Violier, Joey Charles Van Ommen, Richard David Cochrane Dodds, Robert Daniel Vis
  • Omnichannel communication widget
    Patent number: 11451498
    Abstract: A system is configured to receive a request from a client device to provide web content for a frame in a web document provided by a web server and transmit the requested web content to the client device. The requested web content comprises an application for providing a live chat function. The system is further configured to exchange a first plurality of messages between the client device and another system via the application, exchange a second plurality of messages between a further client device and the other system via a further communication channel, and display a uniform view of the messages on the client device via the application upon determining that the identifiers associated with the messages correspond to a single user. The messages in the uniform view are ordered in chronological order based on the dates and times of receipt or transmission of the messages.
    Type: Grant
    Filed: May 28, 2020
    Date of Patent: September 20, 2022
    Assignee: MessageBird BidCo B.V.
    Inventors: Bob Carly Violier, Joey Charles Van Ommen, Richard David Cochrane Dodds, Robert Daniel Vis
  • OMNICHANNEL COMMUNICATION WIDGET
    Publication number: 20210377193
    Abstract: A system is configured to receive a request from a client device to provide web content for a frame in a web document provided by a web server and transmit the requested web content to the client device. The requested web content comprises an application for providing a live chat function. The system is further configured to exchange a first plurality of messages between the client device and another system via the application, exchange a second plurality of messages between a further client device and the other system via a further communication channel, and display a uniform view of the messages on the client device via the application upon determining that the identifiers associated with the messages correspond to a single user. The messages in the uniform view are ordered in chronological order based on the dates and times of receipt or transmission of the messages.
    Type: Application
    Filed: May 28, 2020
    Publication date: December 2, 2021
    Inventors: Bob Carly Violier, Joey Charles Van Ommen, Richard David Cochrane Dodds, Robert Daniel Vis