Abstract: A method for dynamically creating and routing custom network records with a server system on a service provider network before session timeout is disclosed according to an embodiment. The server system assembles a custom mapping from a mapping data store, determines that a request corresponds with a quantity of event instances in a network record that exceeds a calculated threshold, and creates the custom mapping within each event instance of a network record while the network record is stored in a records data store. The method includes the server system generating the hierarchy within the custom mapping created at each event instance of the network record, initiating a plurality of threads, and determining, using the plurality of threads, a plurality of event instances based on the request and hierarchy generated. A plurality of custom network records are generated in a staging table stored outside of the records data store.

Abstract: A method of suspending automated corrective actions by a monitoring application is disclosed. The method comprises a monitoring application executing on a monitoring server a count of errors that lead to alarms experienced by each of a plurality of enhanced node Bs (eNBs) from a network management system (NMS), wherein the NMS records the count of errors experienced by the eNBs result in alarms. The method comprises the monitoring application determining that a pre-defined number of the plurality of eNBs have each exceeded a pre-defined threshold for alarms. The method comprises the monitoring application suspending automated corrective actions on the plurality of eNBs. The method comprises the monitoring application, responsive to suspending automated corrective actions, initiating corrective actions that are associated with the error experienced by the plurality of eNBs.