Patents by Inventor Robert E. Tolbert, II

Robert E. Tolbert, II has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Virtual technician for providing technical support for manipulation of radiotelephones
    Patent number: 7383040
    Abstract: The present invention relates to a virtual technician adapted to run on different platforms and to provide programming instructions and trouble shooting tips to users. The virtual technician can run on a computer or a radiotelephone. It allows a user to learn how to program or to trouble shoot a radiotelephone without going through a technical manual. The virtual technician prompts the user to select the task and displays the information on a user interface screen. The virtual technician may also assist the user to program a radiotelephone.
    Type: Grant
    Filed: May 15, 2006
    Date of Patent: June 3, 2008
    Assignee: AT&T Delaware Intellectual Property, Inc.
    Inventor: Robert E. Tolbert, II
  • Virtual Technician for providing technical support for manipulation of radiotelephones
    Patent number: 7047004
    Abstract: The present invention relates to a virtual technician adapted to run on different platforms and to provide programming instructions and trouble shooting tips to users. The virtual technician can run on a computer or a radiotelephone. It allows a user to learn how to program or to trouble shoot a radiotelephone without going through a technical manual. The virtual technician prompts the user to select the task and displays the information on a user interface screen. The virtual technician may also assist the user to program a radiotelephone.
    Type: Grant
    Filed: June 11, 2001
    Date of Patent: May 16, 2006
    Assignee: BellSouth Intellectual Property Corporation
    Inventor: Robert E. Tolbert, II