Abstract: A programmable gateway for processing protocol conversion for a virtual bearer channel platform. The platform includes a plurality of transaction processing units (TPUs). Each TPU processes service requests transmitted by a caller or transmits service requests to a destination called party. The platform has a distribution network that interfaces with the TPUs and acts as a shared bus between the TPUs. The platform receives and transmits communications with a communications network over bearer channels of a high bandwidth pipe. A cross-connecting controller multiplexes the signals coming into the platform over the bearer channels onto the distribution network, and also demultiplexes signals going out over the bearer channels from the distribution network. A resource manager provides a centralized control for the allocation of bandwidth to the transaction processing units.

Abstract: A resource manager for managing the resources of a virtual bearer channel platform. The platform includes a plurality of transaction processing units (TPUs). Each TPU processes service requests transmitted by a caller or transmits service requests to a destination called party. The platform has a distribution network that interfaces with the TPUs and acts as a shared bus between the TPUs. The platform receives and transmits communications with a communications network over bearer channels of a high bandwidth pipe. A cross-connecting controller multiplexes the signals coming into the platform over the bearer channels onto the distribution network, and also demultiplexes signals going out over the bearer channels from the distribution network. The resource manager provides a centralized control for the allocation of bandwidth to the transaction processing units.

Abstract: A virtual bearer channel platform includes a plurality of transaction processing units. Each transaction processing unit processes one or more service requests received as a call on a bearer channel. The call data is distributed to individual transaction processing units using a high-speed shared network such as a SONET-type network. In one embodiment, the standard SONET format is modified to eliminate fields which contain data of no significance to the present environment. In another embodiment, the standard SONET format, itself, is used. The platform includes a resource manager for allocating the newly received calls to individual transaction processing units. The resource manager sets up outbound calls when requested by a transaction processing unit. A gateway interfaces with the resource manager and the external communication network for assisting in call setup in both inbound and outbound directions.

Abstract: A system and method for automatically processing telephone calls for alternative billing or for providing automated operator services. In one form, a call for which operator or alternative billing services are sought is routed through a telephone network to an automated operator facility. The call is accompanied by certain parameters which are indicative of the characteristics of the call. A menu of available automatic services is presented to the caller and the caller's selection from the menu is then received by the automated facility. The call parameters are used to retrieve a record containing customization features, preselected by a subscriber, which are those to be used in providing the particular service selected from the menu by the caller. The call is then automatically processed in accordance with the preselected customized features to provide the selected operator servile.