Patents by Inventor Robert H. Barkan

Robert H. Barkan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Extended access for automatic call distributing system
    Patent number: 6366575
    Abstract: A system for establishing a telephone call between an outside telephone and an agent station, the outside telephone is associated with an outside computer that is connected to a public computer network and is used to request a call with an agent. The request is received at a server connected to the public computer network and is communicated by the server to a call router that is connected to a telephone network and monitors the status of agent stations connected to the telephone network. The call router identifies an available agent station, and signals are sent to establish a telephone call from the outside telephone to the available agent.
    Type: Grant
    Filed: November 1, 1996
    Date of Patent: April 2, 2002
    Assignee: Teloquent Communications Corporation
    Inventors: Robert H. Barkan, Lawrence J. Draginich, Jeffrey A. Fried