Abstract: There is disclosed an automated management system (30) for an insurance policy issued by an insurance provider to an policy holder. The system comprises a computer-based database (33) for items covered by the policy, interfaces (14) for inputting data into the system and/or database, and a Rules Engine (35), for checking input data against pre-defined rules. An Event Engine (34) is configured to be actuated by a rules outcome effected by the Rules Engine, and/or data that is input via the interface. The Event Engine, when actuated, effects a pre-determined outcome event in relation to the insurance policy.