Abstract: A system and method of attributing an influence that a partner has on an account, are described. The method includes receiving activity data indicating interactions between the partner and the account. The activity data is used to determine the influence that the partner has on the account. A report is transmitted for display, and the report includes influence data indicating the influence of the partner on the account. Other embodiments are also described and claimed.

Abstract: A system and method of attributing an influence that a partner has on an account, are described. The method includes receiving activity data indicating interactions between the partner and the account. The activity data is used to determine the influence that the partner has on the account. A report is transmitted for display, and the report includes influence data indicating the influence of the partner on the account. Other embodiments are also described and claimed.

Abstract: A system and method of reporting a contextual record, are described. Population data representing respective population segments of a first partner and a second partner is received. The respective population segments include a record overlapping between the first partner and the second partner. A first match time at which the record has a first record status for one of the partners is determined. In response to a change in the first record status to a second record status for one of the partners, a second match time of the record is determined. Report data, including the first match time and the second match time, is generated for display to represent a history of the record statuses.

Abstract: A computer-implemented method according to one embodiment includes determining a starting folder within a file system, computing, for each child folder of the starting folder, a similarity metric indicating a level of similarity to a file, selecting two child folders of the starting folder having greatest similarity metrics, comparing a difference between the greatest similarity metrics of the two child folders to a predetermined threshold, and conditionally selecting the starting folder as a recommended folder to which the file is saved, based on the comparing.

Abstract: According to one embodiment, a computer-implemented method for dynamically modifying placeholder text in a conversational interface includes: processing a conversation log reflecting a conversation between a human user and an automated agent; determining, based at least in part on the processing: one or more capabilities of the automated agent; and/or a trajectory of the conversation; and dynamically modifying placeholder text in the conversational interface based at least in part on: the one or more capabilities of the automated agent; the trajectory of the conversation; or both the one or more capabilities of the automated agent and the trajectory of the conversation. Other embodiments in the form of systems and computer program products are also disclosed.

Abstract: A system and method of attributing an influence that a partner has on an account, are described. The method includes receiving activity data indicating interactions between the partner and the account. The activity data is used to determine the influence that the partner has on the account. A report is transmitted for display, and the report includes influence data indicating the influence of the partner on the account. Other embodiments are also described and claimed.

Abstract: One embodiment provides a method for predicting a next action in a conversation system that includes obtaining, by a processor, information from conversation logs and a conversation design. The processor further creates a dialog graph based on the conversation design. Weights and attributes for edges in the dialog graph are determined based on the information from the conversation logs and adding user input and external context information to an edge attributes set. An unrecognized user input is analyzed and a next action is predicted based on dialog nodes in the dialog graph and historical paths. A guiding conversation response is generated based on the predicted next action.

Abstract: One embodiment provides a method that includes obtaining a default language corpus. A second language corpus is obtained based on a second language preference. A first transcription of an utterance is received using the default language corpus and natural language processing (NLP). At least one problem word in the first transcription is determined based on an associated grammatical relevance to neighboring words in the first transcription. Upon determining that a first probability score is below a first threshold, an acoustic lookup is performed for an audible match for the problem word in the first transcription based on an associated acoustical relevance. Upon determining that a second probability score is below a second threshold, it is determined whether a match for the problem word exists in the secondary language corpus. Upon determining that the match exists in the secondary language corpus, a second transcription for the utterance is provided.

Abstract: One embodiment provides a method including receiving authoring conversational training data. A machine learning based conversational agent is trained with the conversational training data. The training includes: creating and storing example transcripts of user utterances, creating and storing example transcripts of agent utterances, sequencing utterance transcripts using the example transcripts of user utterances and the example transcripts of agent utterances, forming a corpus from the sequenced utterance transcripts, marking speech patterns that represent social actions from tagging the sequenced utterance transcripts, and forming a patterned corpus from the marked speech patterns.

Abstract: One embodiment provides a method that includes generating, by a processor, a topic graph by converting information to topic nodes and edges in the topic graph. Bridges from a given topic node are provided to a neighbor node based on a weight assignment. The bridges are converted to an electronic form of communication. The processor orders suggested paths based on a determined distance from at least one other topic node to a topic goal node via an earliest topic node on each suggested path. The determined distance is found by a first search of the topic graph.

Abstract: Embodiments of the present invention provide a method comprising receiving a task set comprising multiple tasks, receiving operational information identifying one or more operating characteristics of multiple drones, and obtaining an initial heuristic ordering of the multiple tasks based on the operational information and the climate information. Each task has a corresponding task location. The method further comprises scheduling the multiple tasks to obtain a final ordering of the multiple tasks. The final ordering represents an order in which the multiple tasks are scheduled, and the final ordering may be different from the initial heuristic ordering.

Abstract: One embodiment provides a method comprising intercepting an incoming communication for a user, and determining whether to classify the incoming communication as a suspicious incoming communication based on content of the incoming communication and a learned classification model or learned signatures. The method further comprises monitoring one or more outgoing communications from the user, and invoking an action relating to scam prevention in response to determining an outgoing communication from the user is linked to a suspicious incoming communication.

Abstract: One embodiment provides a method comprising maintaining a multi-dimensional data structure partitioned into cells utilizing a tree data structure (“tree”) comprising intervals for each dimension of a multi-dimensional space. To partition an interval for a node of the tree into multiple subintervals, multiple leaf nodes (“leaves”) are generated, each leaf descending from the node. To merge multiple intervals for multiple nodes of the tree, a parent node (“parent”) and multiple leaves descending from the parent are generated, the parent and the leaves are time constrained, and the leaves are scheduled for a merger. When transient data in cells included in a list that corresponds to a leaf scheduled for merger expires, each cell in the list is converted into a cell for inclusion in a different list corresponding to a parent of the leaf, each leaf of the parent removed, and the parent turned into a leaf.

Abstract: A computer-implemented method according to one embodiment includes determining a starting folder within a file system, computing, for each child folder of the starting folder, a similarity metric indicating a level of similarity to a file, selecting two child folders of the starting folder having greatest similarity metrics, comparing a difference between the greatest similarity metrics of the two child folders to a predetermined threshold, and conditionally selecting the starting folder as a recommended folder to which the file is saved, based on the comparing.

Abstract: A computer-implemented method includes identifying a plurality of protected pieces from a conversation. The computer-implemented method further includes generating one or more confidence scores for each protected piece, wherein a confidence score is a degree of associativity between a protected piece and a type of sensitive information. The computer-implemented method further includes determining that the protected piece is associated with the type of sensitive information. The computer-implemented method further includes determining a type of protection action for each protected piece in the plurality of protected pieces. The computer-implemented method further includes performing the type of protection action for each protected piece in the plurality of protected pieces to form a modified conversation that is devoid of the sensitive information. A corresponding computer system and computer program product are also disclosed.

Abstract: A computer-implemented method according to one embodiment includes determining a starting folder within a file system, computing, for each child folder of the starting folder, a similarity metric indicating a level of similarity to a file, selecting two child folders of the starting folder having greatest similarity metrics, comparing a difference between the greatest similarity metrics of the two child folders to a predetermined threshold, and conditionally selecting the starting folder as a recommended folder to which the file is saved, based on the comparing.

Abstract: One embodiment provides a method that includes obtaining a default language corpus. A second language corpus is obtained based on a second language preference. A first transcription of an utterance is received using the default language corpus and natural language processing (NLP). At least one problem word in the first transcription is determined based on an associated grammatical relevance to neighboring words in the first transcription. Upon determining that a first probability score is below a first threshold, an acoustic lookup is performed for an audible match for the problem word in the first transcription based on an associated acoustical relevance. Upon determining that a second probability score is below a second threshold, it is determined whether a match for the problem word exists in the secondary language corpus. Upon determining that the match exists in the secondary language corpus, a second transcription for the utterance is provided.

Abstract: One embodiment provides a method that includes obtaining a default language corpus. A second language corpus is obtained based on a second language preference. A first transcription of an utterance is received using the default language corpus and natural language processing (NLP). At least one problem word in the first transcription is determined based on an associated grammatical relevance to neighboring words in the first transcription. Upon determining that a first probability score is below a first threshold, an acoustic lookup is performed for an audible match for the problem word in the first transcription based on an associated acoustical relevance. Upon determining that a second probability score is below a second threshold, it is determined whether a match for the problem word exists in the secondary language corpus. Upon determining that the match exists in the secondary language corpus, a second transcription for the utterance is provided.

Abstract: One embodiment provides a method for predicting a next action in a conversation system that includes obtaining, by a processor, information from conversation logs and a conversation design. The processor further creates a dialog graph based on the conversation design. Weights and attributes for edges in the dialog graph are determined based on the information from the conversation logs and adding user input and external context information to an edge attributes set. An unrecognized user input is analyzed and a next action is predicted based on dialog nodes in the dialog graph and historical paths. A guiding conversation response is generated based on the predicted next action.

Abstract: In an aspect of the present disclosure, a method for providing an alternate modality of input for filling a form field in response to a failure of voice recognition is disclosed including prompting the user for information corresponding to a field of a form, generating speech data by capturing a spoken response of the user to the prompt using at least one input device, attempting to convert the speech data to text, determining that the attempted conversion has failed, evaluating the failure using at least one speech rule, selecting, based on the evaluation, an alternate input modality to be used for receiving the information corresponding to the field of the form, receiving the information corresponding to the field of the form from the alternate input modality, and injecting the received information into the field of the form.