Abstract: A system for substantially automating transcription services for multiple users (10, 11, 12) including a manual transcription station (50), speech recognition program (40) and a routing program (200). A uniquely identified voice dictation file is generated from a user and—based on the training status—routes the voice dictation file to a manual transcription station and speech recognition program. A human transcriptionist creates transcribed files for each voice dictation file. The speech recognition program creates written text for each dictation file if the training status is training or automated. If the training status of the current user is enrollment or training, a verbatim file is manually established and the speech recognition program is trained with an acoustic model using the verbatim and voice dictation files. The transcribed file is returned to the user if the training status is enrollment or training or written text is returned if the status is automated.

Abstract: A system for substantially automating transcription services for multiple voice users including a manual transcription station, a speech recognition program and a routing program. The system establishes a profile for each of the voice users containing a training status which is selected from the group of enrollment, training, automated and stop automation. When the system receives a voice dictation file from a current voice user based on the training status the system routes the voice dictation file to a manual transcription station and the speech recognition program. A human transcriptionist creates transcribed files for each received voice dictation files. The speech recognition program automatically creates a written text for each received voice dictation file if the training status of the current user is training or automated.