Patents by Inventor Robert Klingenberg

Robert Klingenberg has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190034874
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: October 3, 2018
    Publication date: January 31, 2019
    Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
  • Patent number: 10134002
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Grant
    Filed: June 7, 2013
    Date of Patent: November 20, 2018
    Assignee: United Parcel Service of America, Inc.
    Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Patent number: 8225388
    Abstract: The present invention overcomes deficiencies in the prior art by providing a PIN-based system for managing delivery of privileged information, which utilizes “third-party” authorization. In one embodiment this system includes the use of three separate parties, a First Party, a Second Party, and a Third Party. The First Party initially “registers” with the Second Party by providing self-authenticating core registration information. This registration provides the First Party with a first set of privileges. The First Party may then ask for a PIN number in order to obtain a second set of privileges to observe information provided by the Second Party which is related to a Third Party. In requesting the PIN, the First Party must provide additional registration information (beyond the core information) to the Second Party relating to the Third Party, which the Second Party can authenticate due to an existing relationship which can be checked.
    Type: Grant
    Filed: January 19, 2007
    Date of Patent: July 17, 2012
    Inventors: Robert Vogel, Daniel Franz, Robert Klingenberg, Dave Barnes, Chris Schenken
  • Publication number: 20120095934
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: December 15, 2011
    Publication date: April 19, 2012
    Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
  • Publication number: 20120089533
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: December 15, 2011
    Publication date: April 12, 2012
    Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
  • Publication number: 20120089531
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: December 15, 2011
    Publication date: April 12, 2012
    Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
  • Publication number: 20120089530
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: December 15, 2011
    Publication date: April 12, 2012
    Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
  • Patent number: 8108259
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Grant
    Filed: November 11, 2009
    Date of Patent: January 31, 2012
    Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Patent number: 7765131
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Grant
    Filed: July 27, 2006
    Date of Patent: July 27, 2010
    Assignee: United Parcel Service of America, Inc.
    Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Publication number: 20100076903
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: November 11, 2009
    Publication date: March 25, 2010
    Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Patent number: 7657466
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Grant
    Filed: June 20, 2006
    Date of Patent: February 2, 2010
    Assignee: United Parcel Service of America, Inc.
    Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Publication number: 20080004995
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: July 27, 2006
    Publication date: January 3, 2008
    Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
  • Publication number: 20070277229
    Abstract: The present invention overcomes deficiencies in the prior art by providing a PIN-based system for managing delivery of privileged information, which utilizes “third-party” authorization. In one embodiment this system includes the use of three separate parties, a First Party, a Second Party, and a Third Party. The First Party initially “registers” with the Second Party by providing self-authenticating core registration information. This registration provides the First Party with a first set of privileges. The First Party may then ask for a PIN number in order to obtain a second set of privileges to observe information provided by the Second Party which is related to a Third Party. In requesting the PIN, the First Party must provide additional registration information (beyond the core information) to the Second Party relating to the Third Party, which the Second Party can authenticate due to an existing relationship which can be checked.
    Type: Application
    Filed: January 19, 2007
    Publication date: November 29, 2007
    Inventors: Robert Vogel, Daniel Frank, Robert Klingenberg, Dave Barnes, Chris Schenken
  • Patent number: 7234160
    Abstract: The present invention includes the use of at least three separate parties, a First Party, a Second Party, and a Third Party, with the First Party holding First Party Information, and the Third Party having an interest in Third Party Information held by the Second Party. The First Party requests to access Third Party Information held by the Second Party. The First Party's request is forwarded from the Second Party to the Third Party and is accompanied by some form of authorization information. Authorization is provided to the First Party by the Third Party by the transfer of the authorization information from the Third Party to said First Party, which authorizes the First Party to obtain the Third Party Information from the Second Party. Although at least three parties can be involved, two of these parties could be the same.
    Type: Grant
    Filed: May 15, 2001
    Date of Patent: June 19, 2007
    Assignee: United Parcel Services of America, Inc.
    Inventors: Robert Vogel, Daniel Franz, Robert Klingenberg, Dave Barnes, Chris Schenken
  • Publication number: 20070005452
    Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
    Type: Application
    Filed: June 20, 2006
    Publication date: January 4, 2007
    Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Shroff
  • Publication number: 20020035684
    Abstract: The present invention overcomes deficiencies in the prior art by providing a PIN-based system for managing delivery of privileged information, which utilizes “third-party” authorization. In one embodiment this system includes the use of three separate parties, a First Party, a Second Party, and a Third Party. The First Party initially “registers” with the Second Party by providing self-authenticating core registration information. This registration provides the First Party with a first set of privileges. The First Party may then ask for a PIN number in order to obtain a second set of privileges to observe information provided by the Second Party which is related to a Third Party. In requesting the PIN, the First Party must provide additional registration information (beyond the core information) to the Second Party relating to the Third Party, which the Second Party can authenticate due to an existing relationship which can be checked.
    Type: Application
    Filed: May 15, 2001
    Publication date: March 21, 2002
    Inventors: Robert Vogel, Daniel Franz, Robert Klingenberg, Dave Barnes, Chris Schenken