Patents by Inventor Robert Klingenberg
Robert Klingenberg has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20210042697Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: October 26, 2020Publication date: February 11, 2021Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
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Patent number: 10817826Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: October 3, 2018Date of Patent: October 27, 2020Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Publication number: 20190034874Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: October 3, 2018Publication date: January 31, 2019Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
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Patent number: 10134002Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: June 7, 2013Date of Patent: November 20, 2018Assignee: United Parcel Service of America, Inc.Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Patent number: 8225388Abstract: The present invention overcomes deficiencies in the prior art by providing a PIN-based system for managing delivery of privileged information, which utilizes “third-party” authorization. In one embodiment this system includes the use of three separate parties, a First Party, a Second Party, and a Third Party. The First Party initially “registers” with the Second Party by providing self-authenticating core registration information. This registration provides the First Party with a first set of privileges. The First Party may then ask for a PIN number in order to obtain a second set of privileges to observe information provided by the Second Party which is related to a Third Party. In requesting the PIN, the First Party must provide additional registration information (beyond the core information) to the Second Party relating to the Third Party, which the Second Party can authenticate due to an existing relationship which can be checked.Type: GrantFiled: January 19, 2007Date of Patent: July 17, 2012Inventors: Robert Vogel, Daniel Franz, Robert Klingenberg, Dave Barnes, Chris Schenken
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Publication number: 20120095934Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: December 15, 2011Publication date: April 19, 2012Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
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Publication number: 20120089533Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: December 15, 2011Publication date: April 12, 2012Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
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Publication number: 20120089531Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: December 15, 2011Publication date: April 12, 2012Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
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Publication number: 20120089530Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: December 15, 2011Publication date: April 12, 2012Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: ROBERT KLINGENBERG, JOE RIZZO, SUMEET PRADEEP SHROFF
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Patent number: 8108259Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: November 11, 2009Date of Patent: January 31, 2012Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Patent number: 7765131Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: July 27, 2006Date of Patent: July 27, 2010Assignee: United Parcel Service of America, Inc.Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Publication number: 20100076903Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: November 11, 2009Publication date: March 25, 2010Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Patent number: 7657466Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: GrantFiled: June 20, 2006Date of Patent: February 2, 2010Assignee: United Parcel Service of America, Inc.Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Publication number: 20080004995Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: July 27, 2006Publication date: January 3, 2008Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Pradeep Shroff
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Publication number: 20070277229Abstract: The present invention overcomes deficiencies in the prior art by providing a PIN-based system for managing delivery of privileged information, which utilizes “third-party” authorization. In one embodiment this system includes the use of three separate parties, a First Party, a Second Party, and a Third Party. The First Party initially “registers” with the Second Party by providing self-authenticating core registration information. This registration provides the First Party with a first set of privileges. The First Party may then ask for a PIN number in order to obtain a second set of privileges to observe information provided by the Second Party which is related to a Third Party. In requesting the PIN, the First Party must provide additional registration information (beyond the core information) to the Second Party relating to the Third Party, which the Second Party can authenticate due to an existing relationship which can be checked.Type: ApplicationFiled: January 19, 2007Publication date: November 29, 2007Inventors: Robert Vogel, Daniel Frank, Robert Klingenberg, Dave Barnes, Chris Schenken
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Patent number: 7234160Abstract: The present invention includes the use of at least three separate parties, a First Party, a Second Party, and a Third Party, with the First Party holding First Party Information, and the Third Party having an interest in Third Party Information held by the Second Party. The First Party requests to access Third Party Information held by the Second Party. The First Party's request is forwarded from the Second Party to the Third Party and is accompanied by some form of authorization information. Authorization is provided to the First Party by the Third Party by the transfer of the authorization information from the Third Party to said First Party, which authorizes the First Party to obtain the Third Party Information from the Second Party. Although at least three parties can be involved, two of these parties could be the same.Type: GrantFiled: May 15, 2001Date of Patent: June 19, 2007Assignee: United Parcel Services of America, Inc.Inventors: Robert Vogel, Daniel Franz, Robert Klingenberg, Dave Barnes, Chris Schenken
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Publication number: 20070005452Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.Type: ApplicationFiled: June 20, 2006Publication date: January 4, 2007Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.Inventors: Robert Klingenberg, Joe Rizzo, Sumeet Shroff
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Publication number: 20020035684Abstract: The present invention overcomes deficiencies in the prior art by providing a PIN-based system for managing delivery of privileged information, which utilizes “third-party” authorization. In one embodiment this system includes the use of three separate parties, a First Party, a Second Party, and a Third Party. The First Party initially “registers” with the Second Party by providing self-authenticating core registration information. This registration provides the First Party with a first set of privileges. The First Party may then ask for a PIN number in order to obtain a second set of privileges to observe information provided by the Second Party which is related to a Third Party. In requesting the PIN, the First Party must provide additional registration information (beyond the core information) to the Second Party relating to the Third Party, which the Second Party can authenticate due to an existing relationship which can be checked.Type: ApplicationFiled: May 15, 2001Publication date: March 21, 2002Inventors: Robert Vogel, Daniel Franz, Robert Klingenberg, Dave Barnes, Chris Schenken