Abstract: Disclosed herein are systems and methods capable of establishing a communication session between a customer and an analyst. The contents of the communication session are analyzed to make recommendations of goods and services to the customer. Otherwise, the communication session may be redirected from one channel, for example, chatting to another channel, for example, voice call, to another analyst. The customer's information and the communication session details are retained, and provided to another analyst before the customer is redirected. Such systems, apparatuses, methods, and computer program products use real-time machine learning scoring algorithm to determine which analyst the customers should be transferred to, and thereby saving a lot of time for both the analysts and the customers, and significantly reduce misroutes by eliminating human errors.

Abstract: Links between multiple points are monitored. A determination is made that there is a change in power on a link being monitored. Based on determining that there is the change in the power on the link, latency on the link is checked and an anomaly on the link is detected. Based on detecting that there is the anomaly on the link, a determination is made of a type of the anomaly based on whether the checking indicates there is a latency change in the latency of the link.

Abstract: A method, system and computer program product for verifying a communication channel (e.g., radio channel) being open and usable. A query of one or more dual-tone multi-frequency signals (DTMF signals) is transmitted by a transmitting device (e.g., handheld radio device), such as a transmitting device operated by a first responder, over a communication channel (e.g., radio channel) to a receiving device (e.g., handheld radio device), such as a receiving device operated by a different first responder. Such first responders utilize a “voice grade” channel (frequency range of 300 to 3,000 Hz) to communicate, which is used by the transmitting device to transmit the query of one or more DTMF signals. An acknowledgement of a reception of the query of one or more DTMF signals from the receiving device is received by the transmitting device thereby verifying that the communication channel (e.g., radio channel) is open and usable.

Abstract: A respiratory mask system includes a mask interface and a headgear assembly. The headgear assembly is adjustable and comprised of an elastic portion, a non-elastic portion and a restriction mechanism configured to provide a force resisting movement of the non-elastic portion when the elastic portion is extended. There is a support beam coupled to the non-elastic portion and extending along a portion of the headgear that is curved along its longitudinal extent. In this way particular seal modules can be comfortably fitted to a user and any blow off force is mitigated. A particular example of the respiratory mask system includes provision for removable attachment between the seal and a mask frame, the mask frame and a yoke of the headgear; and between a conduit and the mask frame.

Abstract: The method provides for separable subchannels sharing a communication channel. A processor receives input of a user setting a transmitter device to a first of at least two subchannels of a communication channel in which the first subchannel comprises a first portion of a bandwidth of the communication channel. The processor receives an audio signal as input to the transmitter device. The processor converts a time-series waveform of the audio signal into a frequency-series waveform. The processor determines that the transmitter device is set to the first subchannel. In response to determining the device is set to the first channel, the processor filters the frequency-series waveform through a series of steep shoulder digital bandpass filters set to transmit through the first portion of the bandwidth, and the processor transmits the audio signal as the filtered frequency-series waveform.

Abstract: A method and apparatus are provided for sorting or retrieving items to/from a plurality of destinations areas. The items are loaded onto one of a plurality of independently controlled delivery vehicles. The delivery vehicles follow a path to/from the destination areas that are positioned along the path. Along the path, the vehicles are scanned to determine if any item on the vehicles extends beyond a dimensional constraint. If it is determined that an item on a vehicle extends above the pre-determined threshold, the vehicle is controlled, such as by stopping or re-directing the vehicle. Once at the appropriate destination area, an item is transferred between the delivery vehicle and the destination area.

Abstract: Apparatus and methods provide compliance management tools such as for respiratory pressure therapy. In some versions, a respiratory pressure therapy system may include one or more processors, such as of a data server, configured to communicate with a computing device and/or a respiratory pressure therapy device. The respiratory pressure therapy device may be configured to deliver respiratory pressure therapy to a patient for a session. The computing device may be associated with the patient. The processor(s) may be further configured to compute a therapy quality indicator of the session from usage data relating to the session. The therapy quality indicator may be a number derived from contributions of a plurality of usage variables for the session in the usage data. The processor(s) may be further configured to present, such as by transmitting, the therapy quality indicator to the computing device. The therapy quality indicator may promote patient compliance.

Abstract: A host controller for a distributed wireless local area network (WLAN) includes: a communications interface connected to each of a set of wireless access points (APs); a memory storing (i) identifiers of each of the wireless access points, and (ii) a master identifier of the host controller; and a processor configured to: receive a notification, from a first one of the APs, that the first AP has completed an association with a client device; in response to receiving the notification: deploy association data, including an identifier of the client device, to each of the APs; initiate a handshake mechanism with the client device, via a selected one of the APs, to generate an encryption key; and provide the encryption key to each or the APs to enable data exchange between the client device and each of the APs.

Abstract: Systems and methods are described to facilitate an efficient on-boarding experience for users joining a financial institution, while maintaining the integrity of certain operations to determine whether the users are eligible for certain financial products based on the personal information of the users. For instance, a first server may perform an approval process by receiving a request to verify an identity of the user using a digital identity service, sending to a second server a request to obtain one or more categories of personal information about the user, receiving personal information associated with the one or more categories selected by or authorized by the user, determining, based on at least some of the received personal information, that the user is approved for a payment card, and sending information associated with the payment card to a mobile device.

Abstract: A method in a communications device includes: maintaining an association between the communications device and a basic service set identifier; detecting a message at a wireless interface of the communications device; determining whether the message is associated with the basic service set identifier; and when the message is not associated with the basic service set identifier, determining whether to update a timer corresponding to transmission medium availability based on a received signal strength of the message.

Abstract: A method includes: at a repeater device, implementing a network bridge between a first interface and a second interface of the repeater device; establishing a connection between the first interface and another communications controller of another computing device; establishing a further connection between the second interface and a further communications controller of a further computing device; and in response to establishing the further connection, initializing a virtual interface corresponding to the further communications controller.

Abstract: A bone cleaning assembly with cleaning elements that remove soft tissue from bone stock. The module also includes a clearing element that is periodically urged against the cleaning elements to remove bone stock trapped by the cleaning elements from the cleaning elements.

Abstract: A bone cleaning assembly (102, 602) with cleaning elements (690, 724, 1230, 1264) that remove soft tissue from bone stock. The module also includes a clearing element (778) that is periodically urged against the cleaning elements to remove bone stock trapped by the cleaning elements from the cleaning elements.

Abstract: Disclosed herein are systems and methods capable of establishing a communication session between a customer and an analyst. The contents of the communication session are analyzed to make recommendations of goods and services to the customer. Otherwise, the communication session may be redirected from one channel, for example, chatting to another channel, for example, voice call, to another analyst. The customer's information and the communication session details are retained, and provided to another analyst before the customer is redirected. Such systems, apparatuses, methods, and computer program products use real-time machine learning scoring algorithm to determine which analyst the customers should be transferred to, and thereby saving a lot of time for both the analysts and the customers, and significantly reduce misroutes by eliminating human errors.

Abstract: A radio frequency module includes: a primary board including: an upper surface carrying a radio controller; and a lower surface carrying antenna control elements; a plurality of spacing elements affixed to the lower surface and having a predetermined height extending away from the lower surface; and a secondary board affixed to the primary board by the plurality of spacing elements, separated from the lower surface of the primary board by an air gap with the predetermined height; the secondary board supporting a phased array of antenna elements electromagnetically coupled with the antenna control elements.

Abstract: A method in a communication system including an access point and a plurality of stations, includes: selecting, at the access point, a quasi-omni-directional beam for use in transmitting and receiving control frames to and from the stations; selecting, at each station, one of a plurality of directional beams for use in transmitting and receiving control frames to and from the access point; at each of the stations, pausing transmission of Request To Send (RTS) control frames responsive to detecting (i) a RTS control frame from the access point to any one of the stations, or (ii) a Clear to Send (CTS) control frame from the access point to any one of the stations; wherein pausing transmission of RTS control frames is for a duration of time provided in the detected RTS control frame or CTS frame.

Abstract: A host controller for a distributed wireless local area network (WLAN) includes: a communications interface connected to each of a set of wireless access points (APs); a memory storing (i) identifiers of each of the wireless access points, and (ii) a master identifier of the host controller; and a processor configured to: receive a notification, from a first one of the APs, that the first AP has completed an association with a client device; in response to receiving the notification: deploy association data, including an identifier of the client device, to each of the APs; initiate a handshake mechanism with the client device, via a selected one of the APs, to generate an encryption key; and provide the encryption key to each or the APs to enable data exchange between the client device and each of the APs.

Abstract: Disclosed herein are systems and methods capable of establishing a communication session between a customer and an analyst. The contents of the communication session are analyzed to make recommendations of goods and services to the customer. Otherwise, the communication session may be redirected from one channel, for example, chatting to another channel, for example, voice call, to another analyst. The customer's information and the communication session details are retained, and provided to another analyst before the customer is redirected. Such systems, apparatuses, methods, and computer program products use real-time machine learning scoring algorithm to determine which analyst the customers should be transferred to, and thereby saving a lot of time for both the analysts and the customers, and significantly reduce misroutes by eliminating human errors.

Abstract: A charging system (10) for an aerosol-generating device (12) includes a charging unit (14). The charging unit includes a body (20) at least partially defining a receiving volume (22). The receiving volume is sized to receive the elongate aerosol-generating device through an open top end in a plurality of orientations. A charging interface is coupled to the body and includes a biasing element and an electrical contact. The biasing element is configured to apply a force on the aerosol-generating device that causes an electrical contact of the aerosol-generating device to electrically engage the electrical contact of the charging interface when the aerosol-generating device rests on the charging unit.

Abstract: A computing system for recovery of lost access points in a distributed wireless local area network, including: (a) a host controller, (b) a plurality of access point, and (c) a plurality of stations. When setting up the network, the host controller is configured to register the plurality of access points, instruct the access points to send beacons to the plurality of stations, and perform a handshake to generate a unique encryption key for each of the plurality of stations. When the host controller detects that a physical access point has been lost and then recovered, it can optionally perform a handshake to generate a new encryption key and transmit this new encryption key to the other access points in the network before data communication commences to any of the stations through the recovered physical access point.