Patents by Inventor Robert MacDonell

Robert MacDonell has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for co-browsing
    Patent number: 10831851
    Abstract: The co-browsing system described enables participants to share controlled content during a co-browsing session. A first participant's input on a web page may be collected and transferred to a second participant's computing device. The browser in the second participant's computing device, which is displaying the same web page, may receive the first participant's input and be manipulated by the first participant's input. Consequently, the participants may share a web-browsing experience while they jointly navigate web-related content at the same time, including the content and their activities on web pages, as if they are interacting with the web page on the same screen. Such controlled content co-browsing occurs in a system which has a repository of controlled content items and customer relationship management (CRM) information.
    Type: Grant
    Filed: January 30, 2015
    Date of Patent: November 10, 2020
    Assignee: VEEVA SYSTEMS INC.
    Inventors: Arno Sosna, Timothy S. Murphy, Cindy Chiang, Ling Lam, Robert MacDonell, Hui Wang, Tao Dong
  • System and method for co-browsing
    Publication number: 20150149504
    Abstract: The co-browsing system described enables participants to share controlled content during a co-browsing session. A first participant's input on a web page may be collected and transferred to a second participant's computing device. The browser in the second participant's computing device, which is displaying the same web page, may receive the first participant's input and be manipulated by the first participant's input. Consequently, the participants may share a web-browsing experience while they jointly navigate web-related content at the same time, including the content and their activities on web pages, as if they are interacting with the web page on the same screen. Such controlled content co-browsing occurs in a system which has a repository of controlled content items and customer relationship management (CRM) information.
    Type: Application
    Filed: January 30, 2015
    Publication date: May 28, 2015
    Applicant: VEEVA SYSTEMS INC.
    Inventors: Arno Sosna, Timothy S. Murphy, Cindy Chiang, Ling Lam, Robert MacDonell, Hui Wang, Tao Tong