Patents by Inventor Robert Ouellette

Robert Ouellette has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12417453
    Abstract: A computer-implemented method for authenticating a user device via a device credential scoped to a common domain shared among a plurality of payment networks may be provided. The method may include receiving, by a server of a payment network, a first request redirected from a sub-domain assigned to the payment network to a domain name associated with the payment network, responsive to the first request, transmitting, to the user device, an authentication request comprising a challenge, a user identifier that identifies the user, and the common domain to which the device credential is scoped, receiving, from the user device, a response, accessing the device credential, the device credential having been stored by the payment network, validating the response based on the device credential, and causing, by the server, the user identifier and the device credential to be federated to the other ones of the plurality of payment networks based on the validating.
    Type: Grant
    Filed: November 29, 2023
    Date of Patent: September 16, 2025
    Assignee: MASTERCARD INTERNATIONAL INCORPORATED
    Inventors: Edward Neil Livingston, Rory Macdonald, Robert Ouellette, Grace Lim, Fred M. Pacher
  • Publication number: 20240095729
    Abstract: A computer-implemented method for authenticating a user device via a device credential scoped to a common domain shared among a plurality of payment networks may be provided. The method may include receiving, by a server of a payment network, a first request redirected from a sub-domain assigned to the payment network to a domain name associated with the payment network, responsive to the first request, transmitting, to the user device, an authentication request comprising a challenge, a user identifier that identifies the user, and the common domain to which the device credential is scoped, receiving, from the user device, a response, accessing the device credential, the device credential having been stored by the payment network, validating the response based on the device credential, and causing, by the server, the user identifier and the device credential to be federated to the other ones of the plurality of payment networks based on the validating.
    Type: Application
    Filed: November 29, 2023
    Publication date: March 21, 2024
    Applicant: MASTERCARD INTERNATIONAL INCORPORATED
    Inventors: Edward Neil LIVINGSTON, Rory MACDONALD, Robert OUELLETTE, Grace LIM, Fred M. PACHER
  • Patent number: 11900370
    Abstract: A computer-implemented method for authenticating a user device via a device credential scoped to a common domain shared among a plurality of payment networks may be provided. The method may include receiving, by a server of a payment network, a first request redirected from a sub-domain assigned to the payment network to a domain name associated with the payment network, responsive to the first request, transmitting, to the user device, an authentication request comprising a challenge, a user identifier that identifies the user, and the common domain to which the device credential is scoped, receiving, from the user device, a response, accessing the device credential, the device credential having been stored by the payment network, validating the response based on the device credential, and causing, by the server, the user identifier and the device credential to be federated to the other ones of the plurality of payment networks based on the validating.
    Type: Grant
    Filed: January 4, 2021
    Date of Patent: February 13, 2024
    Assignee: MASTERCARD INTERNATIONAL INCORPORATED
    Inventors: Edward Neil Livingston, Rory Macdonald, Robert Ouellette, Grace Lim, Fred M. Pacher
  • Publication number: 20220215384
    Abstract: A computer-implemented method for authenticating a user device via a device credential scoped to a common domain shared among a plurality of payment networks may be provided. The method may include receiving, by a server of a payment network, a first request redirected from a sub-domain assigned to the payment network to a domain name associated with the payment network, responsive to the first request, transmitting, to the user device, an authentication request comprising a challenge, a user identifier that identifies the user, and the common domain to which the device credential is scoped, receiving, from the user device, a response, accessing the device credential, the device credential having been stored by the payment network, validating the response based on the device credential, and causing, by the server, the user identifier and the device credential to be federated to the other ones of the plurality of payment networks based on the validating.
    Type: Application
    Filed: January 4, 2021
    Publication date: July 7, 2022
    Applicant: MASTERCARD INTERNATIONAL INCORPORATED
    Inventors: Edward Neil LIVINGSTON, Rory MACDONALD, Robert OUELLETTE, Grace LIM, Fred M. PACHER
  • Publication number: 20070083678
    Abstract: This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call centre ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.
    Type: Application
    Filed: December 12, 2006
    Publication date: April 12, 2007
    Applicant: INNOVATIA, INC.
    Inventors: Thomas Bateman, Bruce Kierstead, William Noble, Timothy Curry, John Lockett, Laurie Mersereau, Robert Ouellette