Patents by Inventor Robert Piro

Robert Piro has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for distinguishing between human speech and machine generated speech
    Patent number: 12579986
    Abstract: Systems, devices, and methods for determining whether a segment of speech was generated by a human or by a machine, such as a robotic voice that is synthesized and used as part of an IVR system. The disclosed approach can be used to assist in implementing a process to automate the detection of the start and end of a hold time during a call to a call center and in response execute a desired action.
    Type: Grant
    Filed: March 12, 2024
    Date of Patent: March 17, 2026
    Assignee: Outbound AI Inc.
    Inventors: Ronen Reouveni, Robert Piro, Jonathan Wiggs, Christina Quinn, Mohammed Soliman
  • Systems and methods for the asynchronous detection of on hold time in multi-channel calls
    Patent number: 12348674
    Abstract: Systems, devices, and methods for more effectively and accurately determining when a participant in a call or similar form of communications session that has placed their channel into an on-hold state ends the on-hold state, and the call or communication session returns to an active mode. In some embodiments, an on-hold state may be indicated by the playing of music and/or a message on the channel placed into that state.
    Type: Grant
    Filed: May 3, 2023
    Date of Patent: July 1, 2025
    Assignee: Outbound AI Inc.
    Inventors: Ronen Reouveni, Jonathan Wiggs, Robert Piro
  • Systems and Methods for Distinguishing Between Human Speech and Machine Generated Speech
    Publication number: 20240312466
    Abstract: Systems, devices, and methods for determining whether a segment of speech was generated by a human or by a machine, such as a robotic voice that is synthesized and used as part of an IVR system. The disclosed approach can be used to assist in implementing a process to automate the detection of the start and end of a hold time during a call to a call center and in response execute a desired action.
    Type: Application
    Filed: March 12, 2024
    Publication date: September 19, 2024
    Inventors: Ronen Reouveni, Robert Piro, Jonathan Wiggs, Christina Quinn, Mohammed Soliman
  • Systems and Methods for the Asynchronous Detection of On Hold Time in Multi-Channel Calls
    Publication number: 20230370546
    Abstract: Systems, devices, and methods for more effectively and accurately determining when a participant in a call or similar form of communications session that has placed their channel into an on-hold state ends the on-hold state, and the call or communication session returns to an active mode. In some embodiments, an on-hold state may be indicated by the playing of music and/or a message on the channel placed into that state.
    Type: Application
    Filed: May 3, 2023
    Publication date: November 16, 2023
    Inventors: Ronen Reouveni, Jonathan Wiggs, Robert Piro