Patents by Inventor Robert Rappaport

Robert Rappaport has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System for conditional answering of requests
    Patent number: 7774292
    Abstract: Disclosed is a method and system for the use of virtual robots (Bots) to assist in the answering of inquiries from persons over the Internet, telephone, wireless, or other form of electrical, digital, or electronic communication. Such method and system consists of (1) a Bot processor consisting of (a) a connection interface capable of receiving, directly or indirectly, inputs from a user in natural or machine language, which the Bot processor then responds to in natural or machine language, and (b) an engine capable of recognizing an input and providing a response; and (2) a service desk consisting of (a) a human being, (b) a connection interface that connects directly or indirectly to the Bot processor and to the front end, and (c) a display where the human being can see, in humanly comprehensible form, information transmitted by the user and/or the Bot processor.
    Type: Grant
    Filed: November 9, 2004
    Date of Patent: August 10, 2010
    Assignee: Conversive, Inc.
    Inventors: Christopher Brennan, Aaron Joseph McBride, Robert Rappaport, Jeremy Romero, Robert W. Williams
  • Method and system for conditional answering of requests
    Publication number: 20050125370
    Abstract: Disclosed is a method and system for the use of virtual robots (Bots) to assist in the answering of inquiries from persons over the Internet, telephone, wireless, or other form of electrical, digital, or electronic communication. Such method and system consists of (1) a Bot processor consisting of (a) a connection interface capable of receiving, directly or indirectly, inputs from a user in natural or machine language, which the Bot processor then responds to in natural or machine language, and (b) an engine capable of recognizing an input and providing a response; and (2) a service desk consisting of (a) a human being, (b) a connection interface that connects directly or indirectly to the Bot processor and to the front end, and (c) a display where the human being can see, in humanly comprehensible form, information transmitted by the user and/or the Bot processor.
    Type: Application
    Filed: November 9, 2004
    Publication date: June 9, 2005
    Applicant: Conversive, Inc.
    Inventors: Christopher Brennan, Aaron McBride, Robert Rappaport, Jeremy Romero, Robert Williams