Patents by Inventor Robert Staggs

Robert Staggs has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods and systems for providing personalized frequently asked questions
    Patent number: 7933907
    Abstract: A method of selecting a set of questions to display comprises receiving a request from a user to access a frequently asked questions (FAQ) page. Account data for the user is retrieved. A set of questions is selected to display to the user based on the account data. This permits a set of questions to be automatically selected based on user account data.
    Type: Grant
    Filed: February 19, 2004
    Date of Patent: April 26, 2011
    Assignee: The Western Union Company
    Inventor: Robert Staggs
  • Methods and systems for providing personalized frequently asked questions
    Publication number: 20050187929
    Abstract: A method of selecting a set of questions to display comprises receiving a request from a user to access a frequently asked questions (FAQ) page. Account data for the user is retrieved. A set of questions is selected to display to the user based on the account data.
    Type: Application
    Filed: February 19, 2004
    Publication date: August 25, 2005
    Applicant: First Data Corporation
    Inventor: Robert Staggs