Patents by Inventor Robert T. Ingman

Robert T. Ingman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for providing service technicians access to dispatch information
    Patent number: 7584259
    Abstract: A secondary source of dispatch information is provided in the event of a failure of a primary source of dispatch information. The second source of dispatch information can be accessed electronically by service technicians in the field when the primary source of dispatch information fails so that service technicians do not have to contact operators in a central office to obtain the dispatch information. The secondary source of dispatch information can distribute the dispatch information in a number of ways including e-mail, web and other methods.
    Type: Grant
    Filed: April 24, 2007
    Date of Patent: September 1, 2009
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Gary J. Dennis, Charles W. Garris, Robert T. Ingman, Terri H. Pifer, Diana S. Allen
  • System and method for providing service technicians access to dispatch information
    Patent number: 7240096
    Abstract: A secondary source of dispatch information is provided in the event of a failure of a primary source of dispatch information. The second source of dispatch information can be accessed electronically by service technicians in the field when the primary source of dispatch information fails so that service technicians do not have to contact operators in a central office to obtain the dispatch information. The secondary source of dispatch information can distribute the dispatch information in a number of ways including e-mail, web and other methods.
    Type: Grant
    Filed: September 30, 2002
    Date of Patent: July 3, 2007
    Assignee: Bell South Intellectual Property Corp.
    Inventors: Gary J. Dennis, Charles W. Garris, Robert T. Ingman, Terri H. Pifer, Diana S. Allen