Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Abstract: A method of de-icing a wind turbine blade (5) comprises the steps of: generating heated air using heating means (10) provided in the root portion of the blade; and continuously circulating the heated air around the interior of the blade through at least a portion of two more longitudinal blade cavities (24, 26, 28) defined within the blade. The circulating step includes: channeling the heated air from an outlet (32a) of the heating means at least part way through a first longitudinal blade cavity (26), towards the tip end (18) of the blade; at a position along the length of the blade, diverting the heated air from the first longitudinal blade cavity (26) into a second longitudinal blade cavity (24); and channeling the diverted air at least part way through the second longitudinal blade cavity (24) back to an inlet (34) of the heating means (10). The heated air is circulated through at least a central cavity (24) and a leading edge cavity (26) defined between longitudinal webs (22) within the blade.

Abstract: Devices, methods, and systems for occupancy detection are described herein. One device includes instructions to receive an image of a portion of a facility captured by an imaging device, the image defined by a field of view, and set a first occupancy detection threshold for a first part of the field of view and a second occupancy detection threshold for a second part of the field of view.

Abstract: A glove box supported by an instrument panel includes a storage compartment displaceable between an open position and a closed position, and at least one resilient arm protruding from an exterior surface of the storage compartment through an aperture in the instrument panel. The resilient arm may have a first surface for contacting an edge of the aperture and deflecting the resilient arm during installation of the storage compartment and a second surface for limiting displacement of the storage compartment once installed. An application of a force to the resilient arm allows displacement of the storage compartment beyond the open position allowing removal of the glove box from the instrument panel.

Abstract: This document is directed to, among other things, communication systems involving networked contact center interfaces. One example method includes presenting a frame on a user interface to present information in a selectable format. Another example method includes using a circuit device to detect selection of a frame as displayed and causing display of further graphical information in an un-selectable format.

Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Abstract: A glove box supported by an instrument panel includes a storage compartment displaceable between an open position and a closed position, and at least one resilient arm protruding from an exterior surface of the storage compartment through an aperture in the instrument panel. The resilient arm may have a first surface for contacting an edge of the aperture and deflecting the resilient arm during installation of the storage compartment and a second surface for limiting displacement of the storage compartment once installed. An application of a force to the resilient arm allows displacement of the storage compartment beyond the open position allowing removal of the glove box from the instrument panel.

Abstract: This document discusses, among other things, a networked contact center that includes multiple platforms to host multiple tenants. Example embodiments include receiving a message associated with one of the tenants and identifying one or more of the platforms associated with the message. For some example embodiments, the networked contact center may allow the platform to access a data location that is both associated with the tenant and shared by two or more of the multiple tenants.

Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Abstract: A method of de-icing a wind turbine blade (5) comprises the steps of: generating heated air using heating means (10) provided in the root portion of the blade; and continuously circulating the heated air around the interior of the blade through at least a portion of two more longitudinal blade cavities (24, 26, 28) defined within the blade. The circulating step includes: channelling the heated air from an outlet (32a) of the heating means at least part way through a first longitudinal blade cavity (26), towards the tip end (18) of the blade; at a position along the length of the blade, diverting the heated air from the first longitudinal blade cavity (26) into a second longitudinal blade cavity (24); and channelling the diverted air at least part way through the second longitudinal blade cavity (24) back to an inlet (34) of the heating means (10). The heated air is circulated through at least a central cavity (24) and a leading edge cavity (26) defined between longitudinal webs (22) within the blade.

Abstract: This document discusses, among other things, a system and methods for a networked contact center user interface. In an example embodiment, a user interface associated with a networked contact center includes a frame to present information in a selectable format. Based on a selection associated with the information, the frame is to present further information in an un-selectable format.

Abstract: This document discusses, among other things, a networked contact center that includes multiple platforms to host multiple tenants. Example embodiments include receiving a message associated with one of the tenants and identifying one or more of the platforms associated with the message. For some example embodiments, the networked contact center may allow the platform to access a data location that is both associated with the tenant and shared by two or more of the multiple tenants.

Abstract: This document discusses, among other things, a system and methods for a networked contact center user interface. In an example embodiment, a user interface associated with a networked contact center includes a frame to present information in a selectable format. Based on a selection associated with the information, the frame is to present further information in an un-selectable format.

Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Abstract: This document discusses, among other things, a networked contact center that includes multiple platforms to host multiple tenants. Example embodiments include receiving a message associated with one of the tenants and identifying one or more of the platforms associated with the message. For some example embodiments, the networked contact center may allow the platform to access a data location that is both associated with the tenant and shared by two or more of the multiple tenants.

Abstract: This document discusses, among other things, a networked contact center that includes multiple platforms to host multiple tenants. Example embodiments include receiving a message associated with one of the tenants and identifying one or more of the platforms associated with the message. For some example embodiments, the networked contact center may allow the platform to access a data location that is both associated with the tenant and shared by two or more of the multiple tenants.