Abstract: A method for generating an output for performance impact assessment of a change includes determining changes associated with a first managed computer system where corresponding change records includes a respective change time-stamp, determining performance values for a performance metric for predetermined times and associating respective performance time-stamps, selecting one of the changes wherein the selected change has a change time-stamp, identifying first performance values with performance time-stamps that are prior in time to change time-stamp and associating them with a before-change category, identifying second performance values with performance time-stamps that are later in time relative to the change time-stamp and associating them with an after-change category, and generating an output with the first and second performance values (in a tabular or common timeline format) with the first performance values being distinguishable from the second performance values to thereby allow the user to determin

Abstract: In a kiosk or informational display, an apparatus for detecting and remediating problems, failures, and anomalies includes a data collection agent configured to collect original data over time associated with components, operation, and configuration of the managed computer system, a monitoring and learning module configured to process the original data and generate a historic record that includes time-based data, such as one or more time-based lists, an alert detection system that includes a sensor having associated therewith one of the time-based lists. The sensor is activated when sensor condition(s) are met, which includes evaluating the sensor condition(s) using at least the time-based list and a current-time value of the components, operation, and configuration of the managed computer system. The apparatus includes a remediation action module configured to effect at least one of a plurality of predetermined actions when the sensor is activated.

Abstract: In a kiosk or informational display, an apparatus for detecting and remediating problems, failures, and anomalies includes a data collection agent configured to collect original data over time associated with components, operation, and configuration of the managed computer system, a monitoring and learning module configured to process the original data and generate a historic record that includes time-based data, such as one or more time-based lists, an alert detection system that includes a sensor having associated therewith one of the time-based lists. The sensor is activated when sensor condition(s) are met, which includes evaluating the sensor condition(s) using at least the time-based list and a current-time value of the components, operation, and configuration of the managed computer system. The apparatus includes a remediation action module configured to effect at least one of a plurality of predetermined actions when the sensor is activated.

Abstract: A method for generating an output for performance impact assessment of a change includes determining changes associated with a first managed computer system where corresponding change records includes a respective change time-stamp, determining performance values for a performance metric for predetermined times and associating respective performance time-stamps, selecting one of the changes wherein the selected change has a change time-stamp, identifying first performance values with performance time-stamps that are prior in time to change time-stamp and associating them with a before-change category, identifying second performance values with performance time-stamps that are later in time relative to the change time-stamp and associating them with an after-change category, and generating an output with the first and second performance values (in a tabular or common timeline format) with the first performance values being distinguishable from the second performance values to thereby allow the user to determin

Abstract: In a kiosk or informational display, an apparatus for detecting and remediating problems, failures, and anomalies includes a data collection agent configured to collect original data over time associated with components, operation, and configuration of the managed computer system, a monitoring and learning module configured to process the original data and generate a historic record that includes time-based data, such as one or more time-based lists, an alert detection system that includes a sensor having associated therewith one of the time-based lists. The sensor is activated when sensor condition(s) are met, which includes evaluating the sensor condition(s) using at least the time-based list and a current-time value of the components, operation, and configuration of the managed computer system. The apparatus includes a remediation action module configured to effect at least one of a plurality of predetermined actions when the sensor is activated.

Abstract: An edge computer or thin client computing device is connected, via a virtual desktop infrastructure (VDI) session data channel, to a host/server computing device on which is hosted at least one of an application or a desktop for the edge computer/thin client. A collector software component executing on the edge computer/thin client establishes a sub-channel (virtual channel) connection to a companion receiver software component executing on the host/server device. The collector component collects and transmits telemetry data about the edge computer/thin client over the now-established virtual channel to the receiver component, which processes and stores the data in a database associated with a workspace analytics system. The collector component oversamples relative to a native sampling rate of the workspace analytics system wherein the receiver component stores an average of the received data stream in the database at a time synchronized with the native timing of the workspace analytics system.