Patents by Inventor Robert William Serr

Robert William Serr has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240153501
    Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.
    Type: Application
    Filed: January 2, 2024
    Publication date: May 9, 2024
    Inventors: Saiprasad Satya Kapila, Antonio Melis, Manikya Pavan Kiran Pothukuchi, Steven Rabuchin, Robert Pulciani, Robert William Serr
  • Patent number: 11869495
    Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.
    Type: Grant
    Filed: July 9, 2020
    Date of Patent: January 9, 2024
    Assignee: Amazon Technologies, Inc.
    Inventors: Saiprasad Satya Kapila, Antonio Melis, Manikya Pavan Kiran Pothukuchi, Steven Rabuchin, Robert Pulciani, Robert William Serr
  • Patent number: 11514909
    Abstract: Methods and systems for adding functionality to an account of a language processing system where the functionality is associated with a second account of a first application system is described herein. In a non-limiting embodiment, an individual may log into a first account of a language processing system and log into a second account of a first application system. While logged into both the first account and the second account, a button included within a webpage provided by the first application may be invoked. A request capable of being serviced using the first functionality may be received by the language processing system from a device associated with the first account. The language processing system may send first account data and the second account data to the first application system to facilitate an action associated with the request, thereby enabling the first functionality for the first account.
    Type: Grant
    Filed: July 30, 2020
    Date of Patent: November 29, 2022
    Assignee: Amazon Technologies, Inc.
    Inventors: Ganesh Kumar Gella, Venkata Abhinav Sidharth Bhagavatula, Robert William Serr, Yonnas Getahun Beyene
  • Publication number: 20210005199
    Abstract: Methods and systems for adding functionality to an account of a language processing system where the functionality is associated with a second account of a first application system is described herein. In a non-limiting embodiment, an individual may log into a first account of a language processing system and log into a second account of a first application system. While logged into both the first account and the second account, a button included within a webpage provided by the first application may be invoked. A request capable of being serviced using the first functionality may be received by the language processing system from a device associated with the first account. The language processing system may send first account data and the second account data to the first application system to facilitate an action associated with the request, thereby enabling the first functionality for the first account.
    Type: Application
    Filed: July 30, 2020
    Publication date: January 7, 2021
    Inventors: Ganesh Kumar Gella, Venkata Abhinav Sidharth Bhagavatula, Robert William Serr, Yonnas Getahun Beyene
  • Publication number: 20200395016
    Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.
    Type: Application
    Filed: July 9, 2020
    Publication date: December 17, 2020
    Inventors: Saiprasad Satya Kapila, Antonio Melis, Manikya Pavan Kiran Pothukuchi, Steven Rabuchin, Robert Pulciani, Robert William Serr
  • Patent number: 10741180
    Abstract: Methods and systems for adding functionality to an account of a language processing system where the functionality is associated with a second account of a first application system is described herein. In a non-limiting embodiment, an individual may log into a first account of a language processing system and log into a second account of a first application system. While logged into both the first account and the second account, a button included within a webpage provided by the first application may be invoked. A request capable of being serviced using the first functionality may be received by the language processing system from a device associated with the first account. The language processing system may send first account data and the second account data to the first application system to facilitate an action associated with the request, thereby enabling the first functionality for the first account.
    Type: Grant
    Filed: September 26, 2018
    Date of Patent: August 11, 2020
    Assignee: Amazon Technologies, Inc.
    Inventors: Ganesh Kumar Gella, Venkata Abhinav Sidharth Bhagavatula, Robert William Serr, Yonnas Getahun Beyene
  • Patent number: 10720157
    Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.
    Type: Grant
    Filed: June 13, 2018
    Date of Patent: July 21, 2020
    Assignee: Amazon Technologies, Inc.
    Inventors: Saiprasad Satya Kapila, Antonio Melis, Manikya Pavan Kiran Pothukuchi, Steven Rabuchin, Robert Pulciani, Robert William Serr
  • Patent number: 10089983
    Abstract: Methods and systems for adding functionality to an account of a language processing system where the functionality is associated with a second account of a first application system is described herein. In a non-limiting embodiment, an individual may log into a first account of a language processing system and log into a second account of a first application system. While logged into both the first account and the second account, a button included within a webpage provided by the first application may be invoked. A request capable of being serviced using the first functionality may be received by the language processing system from a device associated with the first account. The language processing system may send first account data and the second account data to the first application system to facilitate an action associated with the request, thereby enabling the first functionality for the first account.
    Type: Grant
    Filed: June 8, 2017
    Date of Patent: October 2, 2018
    Assignee: Amazon Technologies, Inc.
    Inventors: Ganesh Kumar Gella, Venkata Abhinav Sidharth Bhagavatula, Robert William Serr, Yonnas Getahun Beyene