Patents by Inventor Robert William Serr
Robert William Serr has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20240153501Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.Type: ApplicationFiled: January 2, 2024Publication date: May 9, 2024Inventors: Saiprasad Satya Kapila, Antonio Melis, Manikya Pavan Kiran Pothukuchi, Steven Rabuchin, Robert Pulciani, Robert William Serr
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Patent number: 11869495Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.Type: GrantFiled: July 9, 2020Date of Patent: January 9, 2024Assignee: Amazon Technologies, Inc.Inventors: Saiprasad Satya Kapila, Antonio Melis, Manikya Pavan Kiran Pothukuchi, Steven Rabuchin, Robert Pulciani, Robert William Serr
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Patent number: 11514909Abstract: Methods and systems for adding functionality to an account of a language processing system where the functionality is associated with a second account of a first application system is described herein. In a non-limiting embodiment, an individual may log into a first account of a language processing system and log into a second account of a first application system. While logged into both the first account and the second account, a button included within a webpage provided by the first application may be invoked. A request capable of being serviced using the first functionality may be received by the language processing system from a device associated with the first account. The language processing system may send first account data and the second account data to the first application system to facilitate an action associated with the request, thereby enabling the first functionality for the first account.Type: GrantFiled: July 30, 2020Date of Patent: November 29, 2022Assignee: Amazon Technologies, Inc.Inventors: Ganesh Kumar Gella, Venkata Abhinav Sidharth Bhagavatula, Robert William Serr, Yonnas Getahun Beyene
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Publication number: 20210005199Abstract: Methods and systems for adding functionality to an account of a language processing system where the functionality is associated with a second account of a first application system is described herein. In a non-limiting embodiment, an individual may log into a first account of a language processing system and log into a second account of a first application system. While logged into both the first account and the second account, a button included within a webpage provided by the first application may be invoked. A request capable of being serviced using the first functionality may be received by the language processing system from a device associated with the first account. The language processing system may send first account data and the second account data to the first application system to facilitate an action associated with the request, thereby enabling the first functionality for the first account.Type: ApplicationFiled: July 30, 2020Publication date: January 7, 2021Inventors: Ganesh Kumar Gella, Venkata Abhinav Sidharth Bhagavatula, Robert William Serr, Yonnas Getahun Beyene
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Publication number: 20200395016Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.Type: ApplicationFiled: July 9, 2020Publication date: December 17, 2020Inventors: Saiprasad Satya Kapila, Antonio Melis, Manikya Pavan Kiran Pothukuchi, Steven Rabuchin, Robert Pulciani, Robert William Serr
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Patent number: 10741180Abstract: Methods and systems for adding functionality to an account of a language processing system where the functionality is associated with a second account of a first application system is described herein. In a non-limiting embodiment, an individual may log into a first account of a language processing system and log into a second account of a first application system. While logged into both the first account and the second account, a button included within a webpage provided by the first application may be invoked. A request capable of being serviced using the first functionality may be received by the language processing system from a device associated with the first account. The language processing system may send first account data and the second account data to the first application system to facilitate an action associated with the request, thereby enabling the first functionality for the first account.Type: GrantFiled: September 26, 2018Date of Patent: August 11, 2020Assignee: Amazon Technologies, Inc.Inventors: Ganesh Kumar Gella, Venkata Abhinav Sidharth Bhagavatula, Robert William Serr, Yonnas Getahun Beyene
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Patent number: 10720157Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.Type: GrantFiled: June 13, 2018Date of Patent: July 21, 2020Assignee: Amazon Technologies, Inc.Inventors: Saiprasad Satya Kapila, Antonio Melis, Manikya Pavan Kiran Pothukuchi, Steven Rabuchin, Robert Pulciani, Robert William Serr
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Patent number: 10089983Abstract: Methods and systems for adding functionality to an account of a language processing system where the functionality is associated with a second account of a first application system is described herein. In a non-limiting embodiment, an individual may log into a first account of a language processing system and log into a second account of a first application system. While logged into both the first account and the second account, a button included within a webpage provided by the first application may be invoked. A request capable of being serviced using the first functionality may be received by the language processing system from a device associated with the first account. The language processing system may send first account data and the second account data to the first application system to facilitate an action associated with the request, thereby enabling the first functionality for the first account.Type: GrantFiled: June 8, 2017Date of Patent: October 2, 2018Assignee: Amazon Technologies, Inc.Inventors: Ganesh Kumar Gella, Venkata Abhinav Sidharth Bhagavatula, Robert William Serr, Yonnas Getahun Beyene