Abstract: A system is described. The system comprises at least one physical memory device to store printer error resolution logic and one or more processors coupled with the at least one physical memory device to execute the printer error resolution logic to receive a subject error descriptor, generate processed data by data processing machine log data and reference service data based on the subject error descriptor, generate an error resolution request based on the subject error descriptor and transmit the processed data and the error resolution request to an advisor system for generation of one or more service recommendations for the subject error descriptor.

Abstract: A system is described. The system comprises at least one physical memory device to store printer error resolution logic and one or more processors coupled with the at least one physical memory device to execute the printer error resolution logic to receive a subject error descriptor, generate data processing instructions based on a data processing engine and the subject error descriptor, generate processed data by data processing machine log data and reference service data based on the data processing instructions; generate an error resolution request based on the subject error descriptor and transmit the processed data and the error resolution request to an advisor system for generation of one or more service recommendations for the subject error descriptor.

Abstract: A system is described. The system comprises at least one physical memory device to store printer error resolution logic and one or more processors coupled with the at least one physical memory device to execute the printer error resolution logic to receive a subject error descriptor, generate processed data by data processing machine log data and reference service data, wherein the machine log data comprises machine log data associated with the subject error descriptor, perform a filtering operation to generate reference machine log data without subject error descriptors, compare the reference machine log data without error descriptors to the machine log data associated with the subject error descriptor to generate an error resolution request and transmit the processed data and the error resolution request to an advisor system for generation of one or more service recommendations for the subject error descriptor.

Abstract: Embodiments of the invention provide an RBE that uses a logical abstraction for a set of application rules that allows the rules to be implemented, presented and modified efficiently. For one embodiment, rules logic for implementing a set of application rules is stored. The rules logic is specified by a processing sequence using one or more application factors, each of which has one or more application factor values. A plurality of entries corresponding to each application factor is separately stored. Each entry contains a data point set having one or more data points and a result corresponding to the data point set. Each of the one or more data points of a data point set corresponds to a distinct factor value.

Abstract: Embodiments of the invention provide an RBE that uses a logical abstraction for a set of application rules that allows the rules to be implemented, presented and modified efficiently. For one embodiment, rules logic for implementing a set of application rules is stored. The rules logic is specified by a processing sequence using one or more application factors, each of which has one or more application factor values. A plurality of entries corresponding to each application factor is separately stored. Each entry contains a data point set having one or more data points and a result corresponding to the data point set. Each of the one or more data points of a data point set corresponds to a distinct factor value.

Abstract: Embodiments of the invention provide an RBE that uses a logical abstraction for a set of application rules that allows the rules to be implemented, presented and modified efficiently. For one embodiment, rules logic for implementing a set of application rules is stored. The rules logic is specified by a processing sequence using one or more application factors, each of which has one or more application factor values. A plurality of entries corresponding to each application factor is separately stored. Each entry contains a data point set having one or more data points and a result corresponding to the data point set. Each of the one or more data points of a data point set corresponds to a distinct factor value.

Abstract: A system for the intelligent management of knowledge and delivery of content is provided. The system allows end users to access targeted fixes in connection with resolving problems with appliances, such as computers or other devices. The system further provides for the delivery of inventory information and information regarding attempts that have been made to fix problems with an appliance to technical support personnel. Technical support personnel may selectively access approved fixes or potential fixes through selections made from a tree of devices and/or problems or through the identification of key indicators. Technicians may also create fixes and made such fixes available to other technicians immediately.

Abstract: A system for the intelligent management of knowledge and delivery of content is provided. The system allows end users to access targeted fixes in connection with resolving problems with appliances, such as computers or other devices. The system further provides for the delivery of inventory information and information regarding attempts that have been made to fix problems with an appliance to technical support personnel. Technical support personnel may selectively access approved fixes or potential fixes through selections made from a tree of devices and/or problems or through the identification of key indicators. Technicians may also create fixes and made such fixes available to other technicians immediately.

Abstract: Embodiments of the invention provide an RBE that uses a logical abstraction for a set of application rules that allows the rules to be implemented, presented and modified efficiently. For one embodiment, rules logic for implementing a set of application rules is stored. The rules logic is specified by a processing sequence using one or more application factors, each of which has one or more application factor values. A plurality of entries corresponding to each application factor is separately stored. Each entry contains a data point set having one or more data points and a result corresponding to the data point set. Each of the one or more data points of a data point set corresponds to a distinct factor value.

Abstract: Disclosed is a method for preparing a floor comprising the steps of preparing one or more floor structures comprising an upper surface arranged in parallel to a lower surface; and one or more channels disposed vertically between the upper and lower surfaces and longitudinally extending along the upper and lower surfaces, each of the one or more channels having a top and a bottom; preparing a foundation; attaching a sill plate to the foundation; placing one or more floor structures on top of the rimboard and attaching the floor structure to the sill plate and foundation.

Abstract: A system for the intelligent management of knowledge and delivery of content is provided. The system allows end users to access targeted fixes in connection with resolving problems with appliances, such as computers or other devices. The system further provides for the delivery of inventory information and information regarding attempts that have been made to fix problems with an appliance to technical support personnel. Technical support personnel may selectively access approved fixes or potential fixes through selections made from a tree of devices and/or problems or through the identification of key indicators. Technicians may also create fixes and made such fixes available to other technicians immediately.

Abstract: An ergonomic handle for a manually applied tool is provided. The handle includes at least one concave or convex grip lengths, and preferably two curved grip lengths. The curved grip lengths reduce slippage of a user's hands along the elongate shaft and provide opportunities to adjust the user's hands and thereby reduce the incidence of repetitive stress damage. The grip lengths are spaced closer to a shovel blade or a pitch fork fixture, and further away from a hoe blade or a rake head head. The user may thus stand more upright when raking or hoeing and conversely apply more physical power when shoveling or forking material. The grip lengths may be retrofittable onto handles having an elongated shaft. The ergonomic handle may be detachabley attachable to tool fixtures.

Abstract: A method and apparatus for online diagnosis and repair of computer hardware and software are provided. A client application and executable program scripts are downloaded to a computer (108) to be diagnosed. The client application executes the scripts and returns information obtained as a result of executing those scripts to a server (104). The server (104) then applies a rule based analysis to the returned information and provides a disposition to the computer (108) to be diagnosed. The disposition may include information regarding a potential remedy for the detected problems, or may include provisions to automatically effect a repair. In one embodiment, the client computer (108) is directed to the exact universal resource location at which information or a file needed to effect a repair can be found.