Patents by Inventor Robert Y. Loh
Robert Y. Loh has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11870902Abstract: Techniques disclosed herein relate to the authentication of a first user in a communication session between the first user using a user device and a second user using a remote computer system. The computer system sends an authentication request in the session, and the user device receives the authentication request in the session via a messaging program. The user device then causes a different program to access an authentication token received from an authentication computer system. The user device sends an indication of the authentication token to the remote computer system which the remote computer system verifies to authenticate the first user within the session.Type: GrantFiled: March 5, 2021Date of Patent: January 9, 2024Assignee: Apple Inc.Inventors: Mayur P. Mahajan, Gokul P. Thirumalai, Scott Lopatin, Tommy Rochette, Robert Y. Loh, Yannick L. Sierra
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Patent number: 11531992Abstract: A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.Type: GrantFiled: September 29, 2017Date of Patent: December 20, 2022Assignee: Apple Inc.Inventors: Grant Ritchie, Gokul Thirumalai, Philomena Lobo, Robert Y. Loh, Scott Lopatin, Mithilesh Kumar, Austin Marusco, Tommy Rochette, Aniket Zamwar, Alexandre Perematko, Daniel B. Pollack, Nicholas J. Circosta
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Patent number: 11190586Abstract: A messaging system uses a cloud storage backup system for messages and a temporary storage for messages that are not deliverable to offline devices at the time that the messages are sent by one or more messaging servers. The messages are backed up through a synchronization process that transfers a batch of a plurality of messages rather than a single message or an entire database of messages. A conversation state can be synchronized first before synchronizing messages through the transfer of one or more batches of messages.Type: GrantFiled: July 9, 2020Date of Patent: November 30, 2021Assignee: Apple Inc.Inventors: Kevin J. Lindeman, Roberto Garcia, Gokul Thirumalai, Alexandre A. Aybes, Bhaskar P. Sarma, Ori Herrnstadt, Raghav V. Pisolkar, Michael D. Ford, Robert Y. Loh
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Publication number: 20210194692Abstract: Techniques disclosed herein relate to the authentication of a first user in a communication session between the first user using a user device and a second user using a remote computer system. The computer system sends an authentication request in the session, and the user device receives the authentication request in the session via a messaging program. The user device then causes a different program to access an authentication token received from an authentication computer system. The user device sends an indication of the authentication token to the remote computer system which the remote computer system verifies to authenticate the first user within the session.Type: ApplicationFiled: March 5, 2021Publication date: June 24, 2021Inventors: Mayur P. Mahajan, Gokul P. Thirumalai, Scott Lopatin, Tommy Rochette, Robert Y. Loh, Yannick L. Sierra
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Patent number: 10944562Abstract: Techniques disclosed herein relate to the authentication of a first user in a communication session between the first user using a user device and a second user using a remote computer system. The computer system sends an authentication request in the session, and the user device receives the authentication request in the session via a messaging program. The user device then causes a different program to access an authentication token received from an authentication computer system. The user device sends an indication of the authentication token to the remote computer system which the remote computer system verifies to authenticate the first user within the session.Type: GrantFiled: December 14, 2018Date of Patent: March 9, 2021Assignee: Apple Inc.Inventors: Mayur P. Mahajan, Gokul P. Thirumalai, Scott Lopatin, Tommy Rochette, Robert Y. Loh, Yannick L. Sierra
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Publication number: 20200344295Abstract: A messaging system uses a cloud storage backup system for messages and a temporary storage for messages that are not deliverable to offline devices at the time that the messages are sent by one or more messaging servers. The messages are backed up through a synchronization process that transfers a batch of a plurality of messages rather than a single message or an entire database of messages. A conversation state can be synchronized first before synchronizing messages through the transfer of one or more batches of messages.Type: ApplicationFiled: July 9, 2020Publication date: October 29, 2020Inventors: Kevin J. LINDEMAN, Roberto GARCIA, Gokul THIRUMALAI, Alexandre A. AYBES, Bhaskar P. SARMA, Ori HERRNSTADT, Raghav V. PISOLKAR, Michael D. FORD, Robert Y. LOH
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Patent number: 10764340Abstract: A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.Type: GrantFiled: September 29, 2017Date of Patent: September 1, 2020Assignee: Apple Inc.Inventors: Grant Ritchie, Gokul Thirumalai, Philomena Lobo, Robert Y. Loh, Scott Lopatin, Mithilesh Kumar, Austin Marusco, Tommy Rochette, Aniket Zamwar, Alexandre Perematko, Daniel B. Pollack, Nicholas J. Circosta
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Patent number: 10742732Abstract: A messaging system uses a cloud storage backup system for messages and a temporary storage for messages that are not deliverable to offline devices at the time that the messages are sent by one or more messaging servers. The messages are backed up through a synchronization process that transfers a batch of a plurality of messages rather than a single message or an entire database of messages. A conversation state can be synchronized first before synchronizing messages through the transfer of one or more batches of messages.Type: GrantFiled: February 22, 2018Date of Patent: August 11, 2020Assignee: Apple Inc.Inventors: Kevin J. Lindeman, Roberto Garcia, Gokul Thirumalai, Alexandre A. Aybes, Bhaskar P. Sarma, Ori Herrnstadt, Raghav V. Pisolkar, Michael D. Ford, Robert Y. Loh
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Patent number: 10567225Abstract: A notification server may be configured to receive a message from a device, determine a device location from the message, determine a location identifier corresponding to the determined device location, and send the location identifier to the device. The device may be configured to generate a configuration identifier based on the location identifier and send a configuration data request including the configuration identifier to a cache server. The cache server may be configured to receive the configuration data request from the device, select a device configuration corresponding to the configuration identifier, where the device configuration is specific to the device location, and send the selected device configuration to the device. The device may be further configured to configure the device according to the selected device configuration.Type: GrantFiled: September 20, 2016Date of Patent: February 18, 2020Assignee: Apple Inc.Inventors: Aleksei Naiden, Daniel B. Pollack, Gokul P. Thirumalai, Robert Y. Loh
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Publication number: 20190372767Abstract: Techniques disclosed herein relate to the authentication of a first user in a communication session between the first user using a user device and a second user using a remote computer system. The computer system sends an authentication request in the session, and the user device receives the authentication request in the session via a messaging program. The user device then causes a different program to access an authentication token received from an authentication computer system. The user device sends an indication of the authentication token to the remote computer system which the remote computer system verifies to authenticate the first user within the session.Type: ApplicationFiled: December 14, 2018Publication date: December 5, 2019Inventors: Mayur P. Mahajan, Gokul P. Thirumalai, Scott Lopatin, Tommy Rochette, Robert Y. Loh, Yannick L. Sierra
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Publication number: 20180337967Abstract: A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.Type: ApplicationFiled: September 29, 2017Publication date: November 22, 2018Inventors: Grant Ritchie, Gokul Thirumalai, Philomena Lobo, Robert Y. Loh, Scott Lopatin, Mithilesh Kumar, Austin Marusco, Tommy Rochette, Aniket Zamwar, Alexandre Perematko, Daniel B. Pollack, Nicholas J. Circosta
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Publication number: 20180336569Abstract: A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.Type: ApplicationFiled: September 29, 2017Publication date: November 22, 2018Inventors: Grant Ritchie, Gokul Thirumalai, Philomena Lobo, Robert Y. Loh, Scott Lopatin, Mithilesh Kumar, Austin Marusco, Tommy Rochette, Aniket Zamwar, Alexandre Perematko, Daniel B. Pollack, Nicholas J. Circosta
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Patent number: 10057197Abstract: A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g. businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.Type: GrantFiled: September 29, 2017Date of Patent: August 21, 2018Assignee: APPLE INC.Inventors: Grant Ritchie, Gokul Thirumalai, Philomena Lobo, Robert Y. Loh, Scott Lopatin, Mithilesh Kumar, Austin Marusco, Tommy Rochette, Aniket Zamwar, Alexandre Perematko, Daniel B. Pollack, Nicholas J. Circosta
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Publication number: 20170359216Abstract: A notification server may be configured to receive a message from a device, determine a device location from the message, determine a location identifier corresponding to the determined device location, and send the location identifier to the device. The device may be configured to generate a configuration identifier based on the location identifier and send a configuration data request including the configuration identifier to a cache server. The cache server may be configured to receive the configuration data request from the device, select a device configuration corresponding to the configuration identifier, where the device configuration is specific to the device location, and send the selected device configuration to the device. The device may be further configured to configure the device according to the selected device configuration.Type: ApplicationFiled: September 20, 2016Publication date: December 14, 2017Applicant: APPLE INC.Inventors: Aleksei Naiden, Daniel B. Pollack, Gokul P. Thirumalai, Robert Y. Loh